Staff
Management
Tom Camp
Sales Manager
Tim Pearce
General Manager
Lou Nitti
Sales Manager
Adam Jean
Parts and Service Director
Jordan Poluch
Service Manager
Dmitriy Akselrod
GM Mark of Excellence Sales Professional
Jul 23, 2021
Best experience ever of buying a car. The salesman was...
Best experience ever of buying a car. The salesman was not pushy they were very informative about their product. Put me in a new vehicle that had more room for my growing family and even got a lower payment!! I Tell all my friends and family to give vision Buick GMC a shot shot.
Jul 22, 2021
Dmitriy was a pleasure to work with. The experience of...
Dmitriy was a pleasure to work with. The experience of test driving, deciding to purchase, and getting the scheduling was a breeze. I look forward to purchasing my next new vehicle with Vision
Jul 07, 2021
Started out good. But is going down daily. Payoff of...
Started out good. But is going down daily. Payoff of trade in was submitted late and is accruing daily charges. Registration of my plates are now expired because DMV says they have not received the renewal/transfer paperwork. And have left to voicemails to the finance manager about these issues and haven't received a callback yet.
Jul 02, 2021
Made the appointment and then spent time going there to...
Made the appointment and then spent time going there to be told that the recommendation is not to fix the problem because they would need to take off the front of the car. Also I have a recall that no one at Vision has called me on to fix yet !
Jun 19, 2021
Excellent experience in all respects including all...
Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all
Tom Camp
Sales Manager
Jul 21, 2021
I have purchased numerous vehicles from this dealer and...
I have purchased numerous vehicles from this dealer and find their customer service exceptional. That’s why I keep coming back. I highly recommend them!!!
Jul 19, 2021
They worked very hard to get me in a car I would like at...
They worked very hard to get me in a car I would like at a price I would like. They also went the extra mile to help me and my famy.
Jul 19, 2021
The whole process from meeting the salesman Tony, to...
The whole process from meeting the salesman Tony, to being introduced to many of the staff, to finding the vehicle that I wanted, to figuring out finances, to finalizing the deal, to drive away from the dealership with the truck of my dreams, is all to surreal. Everyone was absolutely fantastic
Jul 14, 2021
Had an absolute wonderful experience with Vision GMC in...
Had an absolute wonderful experience with Vision GMC in Rochester. They all were so helpful, kind and courteous. I bought the car of my dreams in the matter of a couple hours. No games, no run arounds. Just fabulous customer service all around! Thank you!!
Jul 14, 2021
Great service and attentiveness. I came in a half hour...
Great service and attentiveness. I came in a half hour earlier than my scheduled appointment and Nick made sure that I was taken care of.
Tim Pearce
General Manager
Jul 23, 2021
Best experience ever of buying a car. The salesman was...
Best experience ever of buying a car. The salesman was not pushy they were very informative about their product. Put me in a new vehicle that had more room for my growing family and even got a lower payment!! I Tell all my friends and family to give vision Buick GMC a shot shot.
Jul 22, 2021
Dmitriy was a pleasure to work with. The experience of...
Dmitriy was a pleasure to work with. The experience of test driving, deciding to purchase, and getting the scheduling was a breeze. I look forward to purchasing my next new vehicle with Vision
Jul 21, 2021
I have purchased numerous vehicles from this dealer and...
I have purchased numerous vehicles from this dealer and find their customer service exceptional. That’s why I keep coming back. I highly recommend them!!!
Jun 19, 2021
Excellent experience in all respects including all...
Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all
Jun 10, 2021
Great people and great customer service! Have been buying...
Great people and great customer service! Have been buying from Phil Pitts for over 20 years! You can’t go wrong buying from Phil at Vision!
Jeff Taber
Sales & Leasing Consultant
Jul 19, 2021
They worked very hard to get me in a car I would like at...
They worked very hard to get me in a car I would like at a price I would like. They also went the extra mile to help me and my famy.
Jul 14, 2021
Great service and attentiveness. I came in a half hour...
Great service and attentiveness. I came in a half hour earlier than my scheduled appointment and Nick made sure that I was taken care of.
Jul 14, 2021
Alex & Jeff made the process easy, much less stressful...
Alex & Jeff made the process easy, much less stressful than previously experienced elsewhere. Happy with my purchase and will definitely be back when it's time for the hubby to upgrade his GMC.
Jul 13, 2021
Vision Buick GMC we’re very friendly, helpful, and...
Vision Buick GMC we’re very friendly, helpful, and interested in getting me what I wanted. I really love my car and am happy with the whole experience.
Jul 08, 2021
Fast, easy very professional and knowledgeable. I walked...
Fast, easy very professional and knowledgeable. I walked in and left the same day with a new truck. Great experience would highly recommend to anyone
Phil Pitts
GM Mark of Excellence Sales Professional
Jul 12, 2021
Awesome experience working with salesman Phil Pitts! Phil...
Awesome experience working with salesman Phil Pitts! Phil is courteous, honest, not pushy, professional and clearly explains what is/is not covered. This is the second vehicle I've purchased from Phil in the past 12 months. I highly recommend Phil Pitts @ Vision Buick/GMC. You can't go wrong working with Phil!
Jun 30, 2021
Phil was so easy to work with. Friendly, and very on top...
Phil was so easy to work with. Friendly, and very on top of the entire transaction. Went in on a Saturday afternoon and picked up on Monday. Thank you!
Jun 10, 2021
Great people and great customer service! Have been buying...
Great people and great customer service! Have been buying from Phil Pitts for over 20 years! You can’t go wrong buying from Phil at Vision!
Jun 09, 2021
Excellent customer service! Our Salesperson Phil Pitts...
Excellent customer service! Our Salesperson Phil Pitts was great with us.. this is our 3rd time buying a car from Phil and always takes the time to help us.
Jun 09, 2021
Phil Pitts and the rest of his team were wonderful to...
Phil Pitts and the rest of his team were wonderful to deal with. Everything went as smooth as it could have. I will continue to do business there.
Nick Sardisco
Service Advisor
Jul 24, 2021
Very friendly, knowledgeable, and professional staff....
Very friendly, knowledgeable, and professional staff. Very nice waiting area. Always take very good care of me and my car. Highly recommend them for all car needs.
Jul 23, 2021
Best experience ever of buying a car. The salesman was...
Best experience ever of buying a car. The salesman was not pushy they were very informative about their product. Put me in a new vehicle that had more room for my growing family and even got a lower payment!! I Tell all my friends and family to give vision Buick GMC a shot shot.
Jul 22, 2021
I’m very satisfied with the all around professional...
I’m very satisfied with the all around professional Treatment and service I recieve At Vision Buick That’s why I keep coming back Bob Zucco
Jul 21, 2021
I have purchased numerous vehicles from this dealer and...
I have purchased numerous vehicles from this dealer and find their customer service exceptional. That’s why I keep coming back. I highly recommend them!!!
Jul 16, 2021
No problems with visit. Brought vehicle up to current...
No problems with visit. Brought vehicle up to current Warranty Standards ($$$$$)..Came in for State Inspection, but updating to the Extended Warranty Program.was explained and performed. Original visit was for State Inspection.
Mike Cerone
Sales
Jul 14, 2021
Had an absolute wonderful experience with Vision GMC in...
Had an absolute wonderful experience with Vision GMC in Rochester. They all were so helpful, kind and courteous. I bought the car of my dreams in the matter of a couple hours. No games, no run arounds. Just fabulous customer service all around! Thank you!!
Jul 12, 2021
Awesome experience working with salesman Phil Pitts! Phil...
Awesome experience working with salesman Phil Pitts! Phil is courteous, honest, not pushy, professional and clearly explains what is/is not covered. This is the second vehicle I've purchased from Phil in the past 12 months. I highly recommend Phil Pitts @ Vision Buick/GMC. You can't go wrong working with Phil!
Jul 08, 2021
Fast, easy very professional and knowledgeable. I walked...
Fast, easy very professional and knowledgeable. I walked in and left the same day with a new truck. Great experience would highly recommend to anyone
Jul 07, 2021
Started out good. But is going down daily. Payoff of...
Started out good. But is going down daily. Payoff of trade in was submitted late and is accruing daily charges. Registration of my plates are now expired because DMV says they have not received the renewal/transfer paperwork. And have left to voicemails to the finance manager about these issues and haven't received a callback yet.
Jul 04, 2021
Worked with Alex, all went smoothly and had my new lease...
Worked with Alex, all went smoothly and had my new lease with no issues,
Dan Frank
GM Mark of Excellence Sales Professional
Jul 21, 2021
I have purchased numerous vehicles from this dealer and...
I have purchased numerous vehicles from this dealer and find their customer service exceptional. That’s why I keep coming back. I highly recommend them!!!
Jul 19, 2021
very happy with the service,even send people there for...
very happy with the service,even send people there for service for their cars I have bought two new cars at this dealership, And have used the service dept. for over 10 years
Jul 19, 2021
They worked very hard to get me in a car I would like at...
They worked very hard to get me in a car I would like at a price I would like. They also went the extra mile to help me and my famy.
Jul 08, 2021
Fast, easy very professional and knowledgeable. I walked...
Fast, easy very professional and knowledgeable. I walked in and left the same day with a new truck. Great experience would highly recommend to anyone
Jun 27, 2021
The first time I brought my car in for a computer update...
The first time I brought my car in for a computer update for the rear differential and paid for new mats to be installed,they didn't even bother to vacuum the carpets first. I was a little disappointed with the service. The second time I came for the six month service, which was free, I checked out and was told my car was outside and to just hit the lock button and head to the beep. Well,needless to say someone was also looking for their car and I was walking back and forth trying to find my car! Someone did see me and offered to help. I'm sorry but I shouldn't have to look for my car after service! There should be a designated area for people waiting for their cars and not go find it!
Gary Opipari
Service Advisor
Jul 24, 2021
Very friendly, knowledgeable, and professional staff....
Very friendly, knowledgeable, and professional staff. Very nice waiting area. Always take very good care of me and my car. Highly recommend them for all car needs.
Jul 22, 2021
I’m very satisfied with the all around professional...
I’m very satisfied with the all around professional Treatment and service I recieve At Vision Buick That’s why I keep coming back Bob Zucco
Jul 19, 2021
Brought in GMC for oil change, service found and repaired...
Brought in GMC for oil change, service found and repaired warranty item before warranty expired. Problem was unknown to me. This is great customer service and the most honest dealer I have dealt with to date. Will continue business with Vision.
Jun 29, 2021
Been having very good service with the Service...
Been having very good service with the Service Department. They’re done very well taking care of my vehicle
Jun 28, 2021
Service was fine. I had a loaner car to use so the...
Service was fine. I had a loaner car to use so the service department could take more time to fix my car.
Carl Davies
Sales & Leasing Consultant
Jul 16, 2021
No problems with visit. Brought vehicle up to current...
No problems with visit. Brought vehicle up to current Warranty Standards ($$$$$)..Came in for State Inspection, but updating to the Extended Warranty Program.was explained and performed. Original visit was for State Inspection.
Jul 14, 2021
Great service and attentiveness. I came in a half hour...
Great service and attentiveness. I came in a half hour earlier than my scheduled appointment and Nick made sure that I was taken care of.
Jul 01, 2021
Great experience start to finish. The staff was very...
Great experience start to finish. The staff was very helpful and understood the options and features I was looking for in a vehicle. great job
Jun 05, 2021
Salesperson was not of much help for saying 29 years of...
Salesperson was not of much help for saying 29 years of experience didn't know anything about vehicle options dealership rushed me out the door
May 18, 2021
This is my second lease through Vision GMC. The process...
This is my second lease through Vision GMC. The process was quick and efficient. My dealer found the car based on my specific requests. He made the buy out of my existing lease and closing the new one seamless. Definitely would recommend Carl Davies and Vision GMC/Buick. I also use and recommend their service department!
Lou Nitti
Sales Manager
Jul 21, 2021
I have purchased numerous vehicles from this dealer and...
I have purchased numerous vehicles from this dealer and find their customer service exceptional. That’s why I keep coming back. I highly recommend them!!!
Jul 19, 2021
The whole process from meeting the salesman Tony, to...
The whole process from meeting the salesman Tony, to being introduced to many of the staff, to finding the vehicle that I wanted, to figuring out finances, to finalizing the deal, to drive away from the dealership with the truck of my dreams, is all to surreal. Everyone was absolutely fantastic
Jul 14, 2021
Had an absolute wonderful experience with Vision GMC in...
Had an absolute wonderful experience with Vision GMC in Rochester. They all were so helpful, kind and courteous. I bought the car of my dreams in the matter of a couple hours. No games, no run arounds. Just fabulous customer service all around! Thank you!!
Jul 04, 2021
Worked with Alex, all went smoothly and had my new lease...
Worked with Alex, all went smoothly and had my new lease with no issues,
Jun 19, 2021
Excellent experience in all respects including all...
Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all
Tony Gilardi
Sales & Leasing Consultant
Jul 19, 2021
The whole process from meeting the salesman Tony, to...
The whole process from meeting the salesman Tony, to being introduced to many of the staff, to finding the vehicle that I wanted, to figuring out finances, to finalizing the deal, to drive away from the dealership with the truck of my dreams, is all to surreal. Everyone was absolutely fantastic
Jul 14, 2021
Had an absolute wonderful experience with Vision GMC in...
Had an absolute wonderful experience with Vision GMC in Rochester. They all were so helpful, kind and courteous. I bought the car of my dreams in the matter of a couple hours. No games, no run arounds. Just fabulous customer service all around! Thank you!!
Jul 13, 2021
Vision Buick GMC we’re very friendly, helpful, and...
Vision Buick GMC we’re very friendly, helpful, and interested in getting me what I wanted. I really love my car and am happy with the whole experience.
Jul 07, 2021
Started out good. But is going down daily. Payoff of...
Started out good. But is going down daily. Payoff of trade in was submitted late and is accruing daily charges. Registration of my plates are now expired because DMV says they have not received the renewal/transfer paperwork. And have left to voicemails to the finance manager about these issues and haven't received a callback yet.
Apr 23, 2021
First of all very friendly knowledgeable clean and I was...
First of all very friendly knowledgeable clean and I was not rushed mr. Gelardi helped us on our purchase of our truck and he was phenomenal I wish all the other sales places would be like this thank you
Alex Cavallaro
Sales & Leasing Consultant
Jul 14, 2021
Alex & Jeff made the process easy, much less stressful...
Alex & Jeff made the process easy, much less stressful than previously experienced elsewhere. Happy with my purchase and will definitely be back when it's time for the hubby to upgrade his GMC.
Jul 04, 2021
Worked with Alex, all went smoothly and had my new lease...
Worked with Alex, all went smoothly and had my new lease with no issues,
Jun 19, 2021
Excellent experience in all respects including all...
Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all
Jun 09, 2021
My Salesman was very helpful, respectful and patient with...
My Salesman was very helpful, respectful and patient with me. He took the time to answer all of the questions I may have had and explained anything I didn't understand. Everyone that I came in contact with at the dealership was very friendly.
Nancy Cedeno-Leonard
Sales & Leasing Consultant
Apr 02, 2021
It has the people that make your experience there a great...
It has the people that make your experience there a great one. The facility is has a great customer waiting area . The tv is terrific
Apr 01, 2021
Nice people very helpful with the process of leasing my...
Nice people very helpful with the process of leasing my new truck i have leased four trucks int the last 15 years and never had any problems
Mar 30, 2021
Nancy is so friendly! Tom Camp really worked to earn my...
Nancy is so friendly! Tom Camp really worked to earn my business! So happy with my new Truck! Looking forward to a long lasting relationship with Vision GMC.
Mar 30, 2021
The staff was extremely friendly and knowledgeable. They...
The staff was extremely friendly and knowledgeable. They were also very willing to work with me to meet my needs in regard to pricing and features.
Adam Jean
Parts and Service Director
Jul 08, 2021
What a pleasure being greeted and meeting Adam. Friendly,...
What a pleasure being greeted and meeting Adam. Friendly, courteous and prompt service advisor with a friendly smile. My vehicle was serviced in record time and returned to me with a surprise comp ! Very impressed and pleased. Thank you Adam. I shall return.
Jun 19, 2021
Excellent experience in all respects including all...
Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all
Jun 15, 2021
Adam is top notch just as one would expect at Vision !!...
Adam is top notch just as one would expect at Vision !! He was polite, friendly and very knowledgeable. Adam seems like he will do whatever is necessary to make the customer happy and I have to say I am one of those happy customers !!! I also have to mention Will was a great mechanic and very neat working on my 8,000 lb. baby !!!
Jun 03, 2021
I Will never step foot in a Vision dealership again. Took...
I Will never step foot in a Vision dealership again. Took my car for warranty service they kept it a month, damaged it, and never fix the issue.
Michael Mandery
Assistant Parts Manager
Jun 19, 2021
Excellent experience in all respects including all...
Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all
Jun 09, 2021
I was due an oil change and had it done and was advised I...
I was due an oil change and had it done and was advised I was due a brake service and transmission fluid filtering. Unfortunately, in two weeks I was advised I was due the inspection. Had I waited, I could have done all at once. So in a couple of weeks, scheduled the inspection for 10:00. I came in and said I was here for the 10:00 inspection. He said do you want the brake job and transmission filtered. I said yes. They finished the job and I drove home. I noticed something strange on the decal. It didn't look right. On further inspection I saw it hadn't changed. I called and asked why the decal wasn't changed. They sort of indignantly said we didn't inspect it. I said, "That is why I brought it in". The fur kind of flew and I had to go back to the dealership and now get the car inspected. I wasn't charged for the inspection. I didn't appreciate two trips for the service.
Judy Vanheusen
Controller
Jun 19, 2021
Excellent experience in all respects including all...
Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all
Sales
Dmitriy Akselrod
GM Mark of Excellence Sales Professional
Jeff Taber
Sales & Leasing Consultant
Phil Pitts
GM Mark of Excellence Sales Professional
Dan Frank
GM Mark of Excellence Sales Professional
Carl Davies
Sales & Leasing Consultant
Tony Gilardi
Sales & Leasing Consultant
Alex Cavallaro
Sales & Leasing Consultant
Nancy Cedeno-Leonard
Sales & Leasing Consultant
Elvis Socol
Sales Consultant
Dmitriy Akselrod
GM Mark of Excellence Sales Professional
Jul 23, 2021
Best experience ever of buying a car. The salesman was...
Best experience ever of buying a car. The salesman was not pushy they were very informative about their product. Put me in a new vehicle that had more room for my growing family and even got a lower payment!! I Tell all my friends and family to give vision Buick GMC a shot shot.
Jul 22, 2021
Dmitriy was a pleasure to work with. The experience of...
Dmitriy was a pleasure to work with. The experience of test driving, deciding to purchase, and getting the scheduling was a breeze. I look forward to purchasing my next new vehicle with Vision
Jul 07, 2021
Started out good. But is going down daily. Payoff of...
Started out good. But is going down daily. Payoff of trade in was submitted late and is accruing daily charges. Registration of my plates are now expired because DMV says they have not received the renewal/transfer paperwork. And have left to voicemails to the finance manager about these issues and haven't received a callback yet.
Jul 02, 2021
Made the appointment and then spent time going there to...
Made the appointment and then spent time going there to be told that the recommendation is not to fix the problem because they would need to take off the front of the car. Also I have a recall that no one at Vision has called me on to fix yet !
Jun 19, 2021
Excellent experience in all respects including all...
Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all
Tom Camp
Sales Manager
Jul 21, 2021
I have purchased numerous vehicles from this dealer and...
I have purchased numerous vehicles from this dealer and find their customer service exceptional. That’s why I keep coming back. I highly recommend them!!!
Jul 19, 2021
They worked very hard to get me in a car I would like at...
They worked very hard to get me in a car I would like at a price I would like. They also went the extra mile to help me and my famy.
Jul 19, 2021
The whole process from meeting the salesman Tony, to...
The whole process from meeting the salesman Tony, to being introduced to many of the staff, to finding the vehicle that I wanted, to figuring out finances, to finalizing the deal, to drive away from the dealership with the truck of my dreams, is all to surreal. Everyone was absolutely fantastic
Jul 14, 2021
Had an absolute wonderful experience with Vision GMC in...
Had an absolute wonderful experience with Vision GMC in Rochester. They all were so helpful, kind and courteous. I bought the car of my dreams in the matter of a couple hours. No games, no run arounds. Just fabulous customer service all around! Thank you!!
Jul 14, 2021
Great service and attentiveness. I came in a half hour...
Great service and attentiveness. I came in a half hour earlier than my scheduled appointment and Nick made sure that I was taken care of.
Tim Pearce
General Manager
Jul 23, 2021
Best experience ever of buying a car. The salesman was...
Best experience ever of buying a car. The salesman was not pushy they were very informative about their product. Put me in a new vehicle that had more room for my growing family and even got a lower payment!! I Tell all my friends and family to give vision Buick GMC a shot shot.
Jul 22, 2021
Dmitriy was a pleasure to work with. The experience of...
Dmitriy was a pleasure to work with. The experience of test driving, deciding to purchase, and getting the scheduling was a breeze. I look forward to purchasing my next new vehicle with Vision
Jul 21, 2021
I have purchased numerous vehicles from this dealer and...
I have purchased numerous vehicles from this dealer and find their customer service exceptional. That’s why I keep coming back. I highly recommend them!!!
Jun 19, 2021
Excellent experience in all respects including all...
Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all
Jun 10, 2021
Great people and great customer service! Have been buying...
Great people and great customer service! Have been buying from Phil Pitts for over 20 years! You can’t go wrong buying from Phil at Vision!
Jeff Taber
Sales & Leasing Consultant
Jul 19, 2021
They worked very hard to get me in a car I would like at...
They worked very hard to get me in a car I would like at a price I would like. They also went the extra mile to help me and my famy.
Jul 14, 2021
Great service and attentiveness. I came in a half hour...
Great service and attentiveness. I came in a half hour earlier than my scheduled appointment and Nick made sure that I was taken care of.
Jul 14, 2021
Alex & Jeff made the process easy, much less stressful...
Alex & Jeff made the process easy, much less stressful than previously experienced elsewhere. Happy with my purchase and will definitely be back when it's time for the hubby to upgrade his GMC.
Jul 13, 2021
Vision Buick GMC we’re very friendly, helpful, and...
Vision Buick GMC we’re very friendly, helpful, and interested in getting me what I wanted. I really love my car and am happy with the whole experience.
Jul 08, 2021
Fast, easy very professional and knowledgeable. I walked...
Fast, easy very professional and knowledgeable. I walked in and left the same day with a new truck. Great experience would highly recommend to anyone
Phil Pitts
GM Mark of Excellence Sales Professional
Jul 12, 2021
Awesome experience working with salesman Phil Pitts! Phil...
Awesome experience working with salesman Phil Pitts! Phil is courteous, honest, not pushy, professional and clearly explains what is/is not covered. This is the second vehicle I've purchased from Phil in the past 12 months. I highly recommend Phil Pitts @ Vision Buick/GMC. You can't go wrong working with Phil!
Jun 30, 2021
Phil was so easy to work with. Friendly, and very on top...
Phil was so easy to work with. Friendly, and very on top of the entire transaction. Went in on a Saturday afternoon and picked up on Monday. Thank you!
Jun 10, 2021
Great people and great customer service! Have been buying...
Great people and great customer service! Have been buying from Phil Pitts for over 20 years! You can’t go wrong buying from Phil at Vision!
Jun 09, 2021
Excellent customer service! Our Salesperson Phil Pitts...
Excellent customer service! Our Salesperson Phil Pitts was great with us.. this is our 3rd time buying a car from Phil and always takes the time to help us.
Jun 09, 2021
Phil Pitts and the rest of his team were wonderful to...
Phil Pitts and the rest of his team were wonderful to deal with. Everything went as smooth as it could have. I will continue to do business there.
Nick Sardisco
Service Advisor
Jul 24, 2021
Very friendly, knowledgeable, and professional staff....
Very friendly, knowledgeable, and professional staff. Very nice waiting area. Always take very good care of me and my car. Highly recommend them for all car needs.
Jul 23, 2021
Best experience ever of buying a car. The salesman was...
Best experience ever of buying a car. The salesman was not pushy they were very informative about their product. Put me in a new vehicle that had more room for my growing family and even got a lower payment!! I Tell all my friends and family to give vision Buick GMC a shot shot.
Jul 22, 2021
I’m very satisfied with the all around professional...
I’m very satisfied with the all around professional Treatment and service I recieve At Vision Buick That’s why I keep coming back Bob Zucco
Jul 21, 2021
I have purchased numerous vehicles from this dealer and...
I have purchased numerous vehicles from this dealer and find their customer service exceptional. That’s why I keep coming back. I highly recommend them!!!
Jul 16, 2021
No problems with visit. Brought vehicle up to current...
No problems with visit. Brought vehicle up to current Warranty Standards ($$$$$)..Came in for State Inspection, but updating to the Extended Warranty Program.was explained and performed. Original visit was for State Inspection.
Mike Cerone
Sales
Jul 14, 2021
Had an absolute wonderful experience with Vision GMC in...
Had an absolute wonderful experience with Vision GMC in Rochester. They all were so helpful, kind and courteous. I bought the car of my dreams in the matter of a couple hours. No games, no run arounds. Just fabulous customer service all around! Thank you!!
Jul 12, 2021
Awesome experience working with salesman Phil Pitts! Phil...
Awesome experience working with salesman Phil Pitts! Phil is courteous, honest, not pushy, professional and clearly explains what is/is not covered. This is the second vehicle I've purchased from Phil in the past 12 months. I highly recommend Phil Pitts @ Vision Buick/GMC. You can't go wrong working with Phil!
Jul 08, 2021
Fast, easy very professional and knowledgeable. I walked...
Fast, easy very professional and knowledgeable. I walked in and left the same day with a new truck. Great experience would highly recommend to anyone
Jul 07, 2021
Started out good. But is going down daily. Payoff of...
Started out good. But is going down daily. Payoff of trade in was submitted late and is accruing daily charges. Registration of my plates are now expired because DMV says they have not received the renewal/transfer paperwork. And have left to voicemails to the finance manager about these issues and haven't received a callback yet.
Jul 04, 2021
Worked with Alex, all went smoothly and had my new lease...
Worked with Alex, all went smoothly and had my new lease with no issues,
Dan Frank
GM Mark of Excellence Sales Professional
Jul 21, 2021
I have purchased numerous vehicles from this dealer and...
I have purchased numerous vehicles from this dealer and find their customer service exceptional. That’s why I keep coming back. I highly recommend them!!!
Jul 19, 2021
very happy with the service,even send people there for...
very happy with the service,even send people there for service for their cars I have bought two new cars at this dealership, And have used the service dept. for over 10 years
Jul 19, 2021
They worked very hard to get me in a car I would like at...
They worked very hard to get me in a car I would like at a price I would like. They also went the extra mile to help me and my famy.
Jul 08, 2021
Fast, easy very professional and knowledgeable. I walked...
Fast, easy very professional and knowledgeable. I walked in and left the same day with a new truck. Great experience would highly recommend to anyone
Jun 27, 2021
The first time I brought my car in for a computer update...
The first time I brought my car in for a computer update for the rear differential and paid for new mats to be installed,they didn't even bother to vacuum the carpets first. I was a little disappointed with the service. The second time I came for the six month service, which was free, I checked out and was told my car was outside and to just hit the lock button and head to the beep. Well,needless to say someone was also looking for their car and I was walking back and forth trying to find my car! Someone did see me and offered to help. I'm sorry but I shouldn't have to look for my car after service! There should be a designated area for people waiting for their cars and not go find it!
Gary Opipari
Service Advisor
Jul 24, 2021
Very friendly, knowledgeable, and professional staff....
Very friendly, knowledgeable, and professional staff. Very nice waiting area. Always take very good care of me and my car. Highly recommend them for all car needs.
Jul 22, 2021
I’m very satisfied with the all around professional...
I’m very satisfied with the all around professional Treatment and service I recieve At Vision Buick That’s why I keep coming back Bob Zucco
Jul 19, 2021
Brought in GMC for oil change, service found and repaired...
Brought in GMC for oil change, service found and repaired warranty item before warranty expired. Problem was unknown to me. This is great customer service and the most honest dealer I have dealt with to date. Will continue business with Vision.
Jun 29, 2021
Been having very good service with the Service...
Been having very good service with the Service Department. They’re done very well taking care of my vehicle
Jun 28, 2021
Service was fine. I had a loaner car to use so the...
Service was fine. I had a loaner car to use so the service department could take more time to fix my car.
Carl Davies
Sales & Leasing Consultant
Jul 16, 2021
No problems with visit. Brought vehicle up to current...
No problems with visit. Brought vehicle up to current Warranty Standards ($$$$$)..Came in for State Inspection, but updating to the Extended Warranty Program.was explained and performed. Original visit was for State Inspection.
Jul 14, 2021
Great service and attentiveness. I came in a half hour...
Great service and attentiveness. I came in a half hour earlier than my scheduled appointment and Nick made sure that I was taken care of.
Jul 01, 2021
Great experience start to finish. The staff was very...
Great experience start to finish. The staff was very helpful and understood the options and features I was looking for in a vehicle. great job
Jun 05, 2021
Salesperson was not of much help for saying 29 years of...
Salesperson was not of much help for saying 29 years of experience didn't know anything about vehicle options dealership rushed me out the door
May 18, 2021
This is my second lease through Vision GMC. The process...
This is my second lease through Vision GMC. The process was quick and efficient. My dealer found the car based on my specific requests. He made the buy out of my existing lease and closing the new one seamless. Definitely would recommend Carl Davies and Vision GMC/Buick. I also use and recommend their service department!
Lou Nitti
Sales Manager
Jul 21, 2021
I have purchased numerous vehicles from this dealer and...
I have purchased numerous vehicles from this dealer and find their customer service exceptional. That’s why I keep coming back. I highly recommend them!!!
Jul 19, 2021
The whole process from meeting the salesman Tony, to...
The whole process from meeting the salesman Tony, to being introduced to many of the staff, to finding the vehicle that I wanted, to figuring out finances, to finalizing the deal, to drive away from the dealership with the truck of my dreams, is all to surreal. Everyone was absolutely fantastic
Jul 14, 2021
Had an absolute wonderful experience with Vision GMC in...
Had an absolute wonderful experience with Vision GMC in Rochester. They all were so helpful, kind and courteous. I bought the car of my dreams in the matter of a couple hours. No games, no run arounds. Just fabulous customer service all around! Thank you!!
Jul 04, 2021
Worked with Alex, all went smoothly and had my new lease...
Worked with Alex, all went smoothly and had my new lease with no issues,
Jun 19, 2021
Excellent experience in all respects including all...
Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all
Tony Gilardi
Sales & Leasing Consultant
Jul 19, 2021
The whole process from meeting the salesman Tony, to...
The whole process from meeting the salesman Tony, to being introduced to many of the staff, to finding the vehicle that I wanted, to figuring out finances, to finalizing the deal, to drive away from the dealership with the truck of my dreams, is all to surreal. Everyone was absolutely fantastic
Jul 14, 2021
Had an absolute wonderful experience with Vision GMC in...
Had an absolute wonderful experience with Vision GMC in Rochester. They all were so helpful, kind and courteous. I bought the car of my dreams in the matter of a couple hours. No games, no run arounds. Just fabulous customer service all around! Thank you!!
Jul 13, 2021
Vision Buick GMC we’re very friendly, helpful, and...
Vision Buick GMC we’re very friendly, helpful, and interested in getting me what I wanted. I really love my car and am happy with the whole experience.
Jul 07, 2021
Started out good. But is going down daily. Payoff of...
Started out good. But is going down daily. Payoff of trade in was submitted late and is accruing daily charges. Registration of my plates are now expired because DMV says they have not received the renewal/transfer paperwork. And have left to voicemails to the finance manager about these issues and haven't received a callback yet.
Apr 23, 2021
First of all very friendly knowledgeable clean and I was...
First of all very friendly knowledgeable clean and I was not rushed mr. Gelardi helped us on our purchase of our truck and he was phenomenal I wish all the other sales places would be like this thank you
Alex Cavallaro
Sales & Leasing Consultant
Jul 14, 2021
Alex & Jeff made the process easy, much less stressful...
Alex & Jeff made the process easy, much less stressful than previously experienced elsewhere. Happy with my purchase and will definitely be back when it's time for the hubby to upgrade his GMC.
Jul 04, 2021
Worked with Alex, all went smoothly and had my new lease...
Worked with Alex, all went smoothly and had my new lease with no issues,
Jun 19, 2021
Excellent experience in all respects including all...
Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all
Jun 09, 2021
My Salesman was very helpful, respectful and patient with...
My Salesman was very helpful, respectful and patient with me. He took the time to answer all of the questions I may have had and explained anything I didn't understand. Everyone that I came in contact with at the dealership was very friendly.
Nancy Cedeno-Leonard
Sales & Leasing Consultant
Apr 02, 2021
It has the people that make your experience there a great...
It has the people that make your experience there a great one. The facility is has a great customer waiting area . The tv is terrific
Apr 01, 2021
Nice people very helpful with the process of leasing my...
Nice people very helpful with the process of leasing my new truck i have leased four trucks int the last 15 years and never had any problems
Mar 30, 2021
Nancy is so friendly! Tom Camp really worked to earn my...
Nancy is so friendly! Tom Camp really worked to earn my business! So happy with my new Truck! Looking forward to a long lasting relationship with Vision GMC.
Mar 30, 2021
The staff was extremely friendly and knowledgeable. They...
The staff was extremely friendly and knowledgeable. They were also very willing to work with me to meet my needs in regard to pricing and features.
Adam Jean
Parts and Service Director
Jul 08, 2021
What a pleasure being greeted and meeting Adam. Friendly,...
What a pleasure being greeted and meeting Adam. Friendly, courteous and prompt service advisor with a friendly smile. My vehicle was serviced in record time and returned to me with a surprise comp ! Very impressed and pleased. Thank you Adam. I shall return.
Jun 19, 2021
Excellent experience in all respects including all...
Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all
Jun 15, 2021
Adam is top notch just as one would expect at Vision !!...
Adam is top notch just as one would expect at Vision !! He was polite, friendly and very knowledgeable. Adam seems like he will do whatever is necessary to make the customer happy and I have to say I am one of those happy customers !!! I also have to mention Will was a great mechanic and very neat working on my 8,000 lb. baby !!!
Jun 03, 2021
I Will never step foot in a Vision dealership again. Took...
I Will never step foot in a Vision dealership again. Took my car for warranty service they kept it a month, damaged it, and never fix the issue.
Michael Mandery
Assistant Parts Manager
Jun 19, 2021
Excellent experience in all respects including all...
Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all
Jun 09, 2021
I was due an oil change and had it done and was advised I...
I was due an oil change and had it done and was advised I was due a brake service and transmission fluid filtering. Unfortunately, in two weeks I was advised I was due the inspection. Had I waited, I could have done all at once. So in a couple of weeks, scheduled the inspection for 10:00. I came in and said I was here for the 10:00 inspection. He said do you want the brake job and transmission filtered. I said yes. They finished the job and I drove home. I noticed something strange on the decal. It didn't look right. On further inspection I saw it hadn't changed. I called and asked why the decal wasn't changed. They sort of indignantly said we didn't inspect it. I said, "That is why I brought it in". The fur kind of flew and I had to go back to the dealership and now get the car inspected. I wasn't charged for the inspection. I didn't appreciate two trips for the service.
Judy Vanheusen
Controller
Jun 19, 2021
Excellent experience in all respects including all...
Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all
Service
Nick Sardisco
Service Advisor
Gary Opipari
Service Advisor
Dmitriy Akselrod
GM Mark of Excellence Sales Professional
Jul 23, 2021
Best experience ever of buying a car. The salesman was...
Best experience ever of buying a car. The salesman was not pushy they were very informative about their product. Put me in a new vehicle that had more room for my growing family and even got a lower payment!! I Tell all my friends and family to give vision Buick GMC a shot shot.
Jul 22, 2021
Dmitriy was a pleasure to work with. The experience of...
Dmitriy was a pleasure to work with. The experience of test driving, deciding to purchase, and getting the scheduling was a breeze. I look forward to purchasing my next new vehicle with Vision
Jul 07, 2021
Started out good. But is going down daily. Payoff of...
Started out good. But is going down daily. Payoff of trade in was submitted late and is accruing daily charges. Registration of my plates are now expired because DMV says they have not received the renewal/transfer paperwork. And have left to voicemails to the finance manager about these issues and haven't received a callback yet.
Jul 02, 2021
Made the appointment and then spent time going there to...
Made the appointment and then spent time going there to be told that the recommendation is not to fix the problem because they would need to take off the front of the car. Also I have a recall that no one at Vision has called me on to fix yet !
Jun 19, 2021
Excellent experience in all respects including all...
Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all
Tom Camp
Sales Manager
Jul 21, 2021
I have purchased numerous vehicles from this dealer and...
I have purchased numerous vehicles from this dealer and find their customer service exceptional. That’s why I keep coming back. I highly recommend them!!!
Jul 19, 2021
They worked very hard to get me in a car I would like at...
They worked very hard to get me in a car I would like at a price I would like. They also went the extra mile to help me and my famy.
Jul 19, 2021
The whole process from meeting the salesman Tony, to...
The whole process from meeting the salesman Tony, to being introduced to many of the staff, to finding the vehicle that I wanted, to figuring out finances, to finalizing the deal, to drive away from the dealership with the truck of my dreams, is all to surreal. Everyone was absolutely fantastic
Jul 14, 2021
Had an absolute wonderful experience with Vision GMC in...
Had an absolute wonderful experience with Vision GMC in Rochester. They all were so helpful, kind and courteous. I bought the car of my dreams in the matter of a couple hours. No games, no run arounds. Just fabulous customer service all around! Thank you!!
Jul 14, 2021
Great service and attentiveness. I came in a half hour...
Great service and attentiveness. I came in a half hour earlier than my scheduled appointment and Nick made sure that I was taken care of.
Tim Pearce
General Manager
Jul 23, 2021
Best experience ever of buying a car. The salesman was...
Best experience ever of buying a car. The salesman was not pushy they were very informative about their product. Put me in a new vehicle that had more room for my growing family and even got a lower payment!! I Tell all my friends and family to give vision Buick GMC a shot shot.
Jul 22, 2021
Dmitriy was a pleasure to work with. The experience of...
Dmitriy was a pleasure to work with. The experience of test driving, deciding to purchase, and getting the scheduling was a breeze. I look forward to purchasing my next new vehicle with Vision
Jul 21, 2021
I have purchased numerous vehicles from this dealer and...
I have purchased numerous vehicles from this dealer and find their customer service exceptional. That’s why I keep coming back. I highly recommend them!!!
Jun 19, 2021
Excellent experience in all respects including all...
Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all
Jun 10, 2021
Great people and great customer service! Have been buying...
Great people and great customer service! Have been buying from Phil Pitts for over 20 years! You can’t go wrong buying from Phil at Vision!
Jeff Taber
Sales & Leasing Consultant
Jul 19, 2021
They worked very hard to get me in a car I would like at...
They worked very hard to get me in a car I would like at a price I would like. They also went the extra mile to help me and my famy.
Jul 14, 2021
Great service and attentiveness. I came in a half hour...
Great service and attentiveness. I came in a half hour earlier than my scheduled appointment and Nick made sure that I was taken care of.
Jul 14, 2021
Alex & Jeff made the process easy, much less stressful...
Alex & Jeff made the process easy, much less stressful than previously experienced elsewhere. Happy with my purchase and will definitely be back when it's time for the hubby to upgrade his GMC.
Jul 13, 2021
Vision Buick GMC we’re very friendly, helpful, and...
Vision Buick GMC we’re very friendly, helpful, and interested in getting me what I wanted. I really love my car and am happy with the whole experience.
Jul 08, 2021
Fast, easy very professional and knowledgeable. I walked...
Fast, easy very professional and knowledgeable. I walked in and left the same day with a new truck. Great experience would highly recommend to anyone
Phil Pitts
GM Mark of Excellence Sales Professional
Jul 12, 2021
Awesome experience working with salesman Phil Pitts! Phil...
Awesome experience working with salesman Phil Pitts! Phil is courteous, honest, not pushy, professional and clearly explains what is/is not covered. This is the second vehicle I've purchased from Phil in the past 12 months. I highly recommend Phil Pitts @ Vision Buick/GMC. You can't go wrong working with Phil!
Jun 30, 2021
Phil was so easy to work with. Friendly, and very on top...
Phil was so easy to work with. Friendly, and very on top of the entire transaction. Went in on a Saturday afternoon and picked up on Monday. Thank you!
Jun 10, 2021
Great people and great customer service! Have been buying...
Great people and great customer service! Have been buying from Phil Pitts for over 20 years! You can’t go wrong buying from Phil at Vision!
Jun 09, 2021
Excellent customer service! Our Salesperson Phil Pitts...
Excellent customer service! Our Salesperson Phil Pitts was great with us.. this is our 3rd time buying a car from Phil and always takes the time to help us.
Jun 09, 2021
Phil Pitts and the rest of his team were wonderful to...
Phil Pitts and the rest of his team were wonderful to deal with. Everything went as smooth as it could have. I will continue to do business there.
Nick Sardisco
Service Advisor
Jul 24, 2021
Very friendly, knowledgeable, and professional staff....
Very friendly, knowledgeable, and professional staff. Very nice waiting area. Always take very good care of me and my car. Highly recommend them for all car needs.