Staff
Management
Tom C.
Sales Manager
Lou N.
Sales Manager
Adam J.
Parts and Service Director
Dmitriy A.
GM Mark of Excellence Sales Professional
Oct 01, 2021
Very accommodating. We needed a car early the next...
Very accommodating. We needed a car early the next morning. They were able to register it and have it ready in a couple hours.
Sep 13, 2021
Everything was quick and easy! All was great and we would...
Everything was quick and easy! All was great and we would recommend the dealership to others.
Jul 22, 2021
Dmitriy was a pleasure to work with. The experience of...
Dmitriy was a pleasure to work with. The experience of test driving, deciding to purchase, and getting the scheduling was a breeze. I look forward to purchasing my next new vehicle with Vision
Jul 22, 2021
Best experience ever of buying a car. The salesman was...
Best experience ever of buying a car. The salesman was not pushy they were very informative about their product. Put me in a new vehicle that had more room for my growing family and even got a lower payment!! I Tell all my friends and family to give vision Buick GMC a shot shot.
Jul 07, 2021
Started out good. But is going down daily. Payoff of...
Started out good. But is going down daily. Payoff of trade in was submitted late and is accruing daily charges. Registration of my plates are now expired because DMV says they have not received the renewal/transfer paperwork. And have left to voicemails to the finance manager about these issues and haven't received a callback yet.
Nick S.
Service Advisor
Dec 10, 2021
I recently had some work done on my 2021 GMC Sierra at...
I recently had some work done on my 2021 GMC Sierra at Vision Buick.and GMC. Jordan and Louie kept me informed of the process as the work was being done. These two guys are top notch guys. I got my truck back and it drives like a dream. Thanks Vision Buck and GMC for the good work on my truck and getting me back on the road. Sincerely, Kevin Kelley
Oct 24, 2021
They always take good care of me and go above and beyond...
They always take good care of me and go above and beyond to make sure my vehicle needs are met.
Oct 23, 2021
Just fine ! Helpful to save me money. They were...
Just fine ! Helpful to save me money. They were courteous and timely. Good waiting set up.
Oct 20, 2021
Service technician didn’t reset tire sensors after...
Service technician didn’t reset tire sensors after rotating so I ended up running on a nearly flat tire. I kept checking the one listed by the wrong sensor. When I told the dealership about this all I got was a bunch of messages and calls about buying a new car - no apology or anything. I now think no one reads the comments they assume you want sales contacts
Oct 16, 2021
Friendly service , attentive and experienced . Worried...
Friendly service , attentive and experienced . Worried about my safety and updated me on recall details.
Jeff T.
Sales & Leasing Consultant
Mar 26, 2022
I wrote to the dealership and was connected with Nancy.
I wrote to the dealership and was connected with Nancy. Nancy was a pleasure to work with and was able to coordinate the end of my current lease and fit me with the truck I had been searching for for months. I highly recommend her as your next salesperson and I will definitely be returning to her going forward.
Nov 05, 2021
The staff at Vision Buick did a great job for my daughter...
The staff at Vision Buick did a great job for my daughter Heather, which she recommended Dan Frank to her sister Dana . She bought a car in which she said I should get my new lease at Vision Buick. I did and will pick it up tomorrow . Red, White and Blue Evisions. Thank you Dan Frank, Tom Camp and the staff at Vision Buick. The mark of excellence is a high standard, Tom Camp and his staff are that mark of excellence. Thank You Bill Storti
Nov 02, 2021
A great experience from start to finish! Everyone in the...
A great experience from start to finish! Everyone in the dealership was so helpful and friendly. Dan our sales man was amazing. I don’t want to shop anywhere else for cars. Ever.
Oct 13, 2021
Vision Buick Service Center is No. 1 in my estimation !...
Vision Buick Service Center is No. 1 in my estimation ! I have been a Buick owner or lessee for over 50 years and service for my vehicles during that time has been super. From the service reps to the actual mechanics that work on the vehicles, I would rate them Triple A.
Oct 08, 2021
did a great job kept me informed as the work was...
did a great job kept me informed as the work was progressing. thanks for the good service
Tom C.
Sales Manager
Nov 05, 2021
The staff at Vision Buick did a great job for my daughter...
The staff at Vision Buick did a great job for my daughter Heather, which she recommended Dan Frank to her sister Dana . She bought a car in which she said I should get my new lease at Vision Buick. I did and will pick it up tomorrow . Red, White and Blue Evisions. Thank you Dan Frank, Tom Camp and the staff at Vision Buick. The mark of excellence is a high standard, Tom Camp and his staff are that mark of excellence. Thank You Bill Storti
Nov 02, 2021
A great experience from start to finish! Everyone in the...
A great experience from start to finish! Everyone in the dealership was so helpful and friendly. Dan our sales man was amazing. I don’t want to shop anywhere else for cars. Ever.
Aug 31, 2021
Everyone at the dealership made the process super smooth....
Everyone at the dealership made the process super smooth. I didnt have to worry about anything because these people know what they are doing! Definitely recommend Vision GMC
Aug 06, 2021
I had a wonderful experience with Vision Buick GMC. From...
I had a wonderful experience with Vision Buick GMC. From the test drive two years ago, to service till turning the lease back in. the sales team made it so easy for me to get the car and then even easier to return it! Just an amazing group over there.
Jul 21, 2021
I have purchased numerous vehicles from this dealer and...
I have purchased numerous vehicles from this dealer and find their customer service exceptional. That’s why I keep coming back. I highly recommend them!!!
Phil P.
GM Mark of Excellence Sales Professional
Nov 23, 2021
Purchased two vehicles from this dealership in the same...
Purchased two vehicles from this dealership in the same week. As I was driving my brand new truck down road I hear a knocking sound coming from the motor. I dropped it off at the dealership for them to look at and come find out it needs a new motor after only having 6000 miles on it. It appears the GM had a bad batch of rods that were installed a some of the vehicles. And my truck appears to be one of the vehicles. The customer service that I have received has been horrible. No communication from the service department on how the progress is going. I was told two weeks to replace the motor and it has now been three and no timeframe on when the motor will be arriving to the dealership. I have been given the run around and lied to from the very beginning. It is costing me money each day that my truck is in the shop. I live on a farm and not having a truck that I used on a daily basis. I can’t believe that the dealership hasn’t done more to try to make this right. And yes I am still making payments on a vehicle that is sitting at the dealership. Not a happy customer.
Oct 08, 2021
did a great job kept me informed as the work was...
did a great job kept me informed as the work was progressing. thanks for the good service
Sep 30, 2021
I already did a survey about my experience. I was very...
I already did a survey about my experience. I was very pleased with all Phil Pitts did to find a vehicle that filled all my "wants". Everyone was very organized and followed up.
Aug 31, 2021
Everyone at the dealership made the process super smooth....
Everyone at the dealership made the process super smooth. I didnt have to worry about anything because these people know what they are doing! Definitely recommend Vision GMC
Aug 26, 2021
Even tho there was a mix up with my appointment, Nick was...
Even tho there was a mix up with my appointment, Nick was able to somehow make sure that my car was serviced. He was calm, friendly and courteous.
Dan F.
GM Mark of Excellence Sales Professional
Nov 05, 2021
The staff at Vision Buick did a great job for my daughter...
The staff at Vision Buick did a great job for my daughter Heather, which she recommended Dan Frank to her sister Dana . She bought a car in which she said I should get my new lease at Vision Buick. I did and will pick it up tomorrow . Red, White and Blue Evisions. Thank you Dan Frank, Tom Camp and the staff at Vision Buick. The mark of excellence is a high standard, Tom Camp and his staff are that mark of excellence. Thank You Bill Storti
Nov 02, 2021
A great experience from start to finish! Everyone in the...
A great experience from start to finish! Everyone in the dealership was so helpful and friendly. Dan our sales man was amazing. I don’t want to shop anywhere else for cars. Ever.
Oct 21, 2021
Went in for inspection, it was done and they didn't try...
Went in for inspection, it was done and they didn't try to sell me any other service
Jul 25, 2021
The maintenance staff as well as Dan Frank are...
The maintenance staff as well as Dan Frank are excellent...The finance team worked very hard to come up with the comfortable price for me....
Jul 21, 2021
I have purchased numerous vehicles from this dealer and...
I have purchased numerous vehicles from this dealer and find their customer service exceptional. That’s why I keep coming back. I highly recommend them!!!
Lou N.
Sales Manager
Dec 10, 2021
I recently had some work done on my 2021 GMC Sierra at...
I recently had some work done on my 2021 GMC Sierra at Vision Buick.and GMC. Jordan and Louie kept me informed of the process as the work was being done. These two guys are top notch guys. I got my truck back and it drives like a dream. Thanks Vision Buck and GMC for the good work on my truck and getting me back on the road. Sincerely, Kevin Kelley
Aug 18, 2021
very helpful . and good and work with. we got a very nice...
very helpful . and good and work with. we got a very nice car from them. will come back again some day and hope to see you again.
Jul 21, 2021
I have purchased numerous vehicles from this dealer and...
I have purchased numerous vehicles from this dealer and find their customer service exceptional. That’s why I keep coming back. I highly recommend them!!!
Jul 18, 2021
The whole process from meeting the salesman Tony, to...
The whole process from meeting the salesman Tony, to being introduced to many of the staff, to finding the vehicle that I wanted, to figuring out finances, to finalizing the deal, to drive away from the dealership with the truck of my dreams, is all to surreal. Everyone was absolutely fantastic
Jul 14, 2021
Had an absolute wonderful experience with Vision GMC in...
Had an absolute wonderful experience with Vision GMC in Rochester. They all were so helpful, kind and courteous. I bought the car of my dreams in the matter of a couple hours. No games, no run arounds. Just fabulous customer service all around! Thank you!!
Carl D.
Sales & Leasing Consultant
Sep 10, 2021
Friendly. Not pushy. Would definitely recommend. Able to...
Friendly. Not pushy. Would definitely recommend. Able to find exactly what I wanted and turn the deal around in a timely manor. Took delivery on my lunch break and they made sure everything was ready to get me in and out as quickly as possible.
Jul 16, 2021
No problems with visit. Brought vehicle up to current...
No problems with visit. Brought vehicle up to current Warranty Standards ($$$$$)..Came in for State Inspection, but updating to the Extended Warranty Program.was explained and performed. Original visit was for State Inspection.
Jul 14, 2021
Great service and attentiveness. I came in a half hour...
Great service and attentiveness. I came in a half hour earlier than my scheduled appointment and Nick made sure that I was taken care of.
Jul 01, 2021
Great experience start to finish. The staff was very...
Great experience start to finish. The staff was very helpful and understood the options and features I was looking for in a vehicle. great job
Jun 05, 2021
Salesperson was not of much help for saying 29 years of...
Salesperson was not of much help for saying 29 years of experience didn't know anything about vehicle options dealership rushed me out the door
Tony G.
Sales & Leasing Consultant
Oct 13, 2021
Vision Buick Service Center is No. 1 in my estimation !...
Vision Buick Service Center is No. 1 in my estimation ! I have been a Buick owner or lessee for over 50 years and service for my vehicles during that time has been super. From the service reps to the actual mechanics that work on the vehicles, I would rate them Triple A.
Aug 18, 2021
The service department was very thorough when they...
The service department was very thorough when they diagnosed my problem and my car was ready sooner than I expected. I would definitely use them in the future.
Aug 12, 2021
Efficient and satisfying. They were helping in making...
Efficient and satisfying. They were helping in making decisions and setting up the vehicle. I already recommended Tony to a friend for the same vehicle.
Jul 18, 2021
The whole process from meeting the salesman Tony, to...
The whole process from meeting the salesman Tony, to being introduced to many of the staff, to finding the vehicle that I wanted, to figuring out finances, to finalizing the deal, to drive away from the dealership with the truck of my dreams, is all to surreal. Everyone was absolutely fantastic
Jul 14, 2021
Had an absolute wonderful experience with Vision GMC in...
Had an absolute wonderful experience with Vision GMC in Rochester. They all were so helpful, kind and courteous. I bought the car of my dreams in the matter of a couple hours. No games, no run arounds. Just fabulous customer service all around! Thank you!!
Alex C.
Sales & Leasing Consultant
Nov 02, 2021
A great experience from start to finish! Everyone in the...
A great experience from start to finish! Everyone in the dealership was so helpful and friendly. Dan our sales man was amazing. I don’t want to shop anywhere else for cars. Ever.
Aug 18, 2021
very helpful . and good and work with. we got a very nice...
very helpful . and good and work with. we got a very nice car from them. will come back again some day and hope to see you again.
Jul 14, 2021
Alex & Jeff made the process easy, much less stressful...
Alex & Jeff made the process easy, much less stressful than previously experienced elsewhere. Happy with my purchase and will definitely be back when it's time for the hubby to upgrade his GMC.
Jul 04, 2021
Worked with Alex, all went smoothly and had my new lease...
Worked with Alex, all went smoothly and had my new lease with no issues,
Jun 19, 2021
Excellent experience in all respects including all...
Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all
Adam J.
Parts and Service Director
Aug 31, 2021
Everyone at the dealership made the process super smooth....
Everyone at the dealership made the process super smooth. I didnt have to worry about anything because these people know what they are doing! Definitely recommend Vision GMC
Aug 20, 2021
Very prompt & courteous service. Car was kept clean &...
Very prompt & courteous service. Car was kept clean & everything I wanted was done. No issues at all. I dealt with the service manager, Adam Jean.
Jul 08, 2021
What a pleasure being greeted and meeting Adam. Friendly,...
What a pleasure being greeted and meeting Adam. Friendly, courteous and prompt service advisor with a friendly smile. My vehicle was serviced in record time and returned to me with a surprise comp ! Very impressed and pleased. Thank you Adam. I shall return.
Jun 19, 2021
Excellent experience in all respects including all...
Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all
Jun 14, 2021
Adam is top notch just as one would expect at Vision !!...
Adam is top notch just as one would expect at Vision !! He was polite, friendly and very knowledgeable. Adam seems like he will do whatever is necessary to make the customer happy and I have to say I am one of those happy customers !!! I also have to mention Will was a great mechanic and very neat working on my 8,000 lb. baby !!!
Nancy C-L.
Sales & Leasing Consultant
Mar 26, 2022
I wrote to the dealership and was connected with Nancy.
I wrote to the dealership and was connected with Nancy. Nancy was a pleasure to work with and was able to coordinate the end of my current lease and fit me with the truck I had been searching for for months. I highly recommend her as your next salesperson and I will definitely be returning to her going forward.
Apr 02, 2021
It has the people that make your experience there a great...
It has the people that make your experience there a great one. The facility is has a great customer waiting area . The tv is terrific
Apr 01, 2021
Nice people very helpful with the process of leasing my...
Nice people very helpful with the process of leasing my new truck i have leased four trucks int the last 15 years and never had any problems
Mar 30, 2021
The staff was extremely friendly and knowledgeable. They...
The staff was extremely friendly and knowledgeable. They were also very willing to work with me to meet my needs in regard to pricing and features.
Mar 30, 2021
Nancy is so friendly! Tom Camp really worked to earn my...
Nancy is so friendly! Tom Camp really worked to earn my business! So happy with my new Truck! Looking forward to a long lasting relationship with Vision GMC.
Michael M.
Assistant Parts Manager
Jun 19, 2021
Excellent experience in all respects including all...
Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all
Jun 09, 2021
I was due an oil change and had it done and was advised I...
I was due an oil change and had it done and was advised I was due a brake service and transmission fluid filtering. Unfortunately, in two weeks I was advised I was due the inspection. Had I waited, I could have done all at once. So in a couple of weeks, scheduled the inspection for 10:00. I came in and said I was here for the 10:00 inspection. He said do you want the brake job and transmission filtered. I said yes. They finished the job and I drove home. I noticed something strange on the decal. It didn't look right. On further inspection I saw it hadn't changed. I called and asked why the decal wasn't changed. They sort of indignantly said we didn't inspect it. I said, "That is why I brought it in". The fur kind of flew and I had to go back to the dealership and now get the car inspected. I wasn't charged for the inspection. I didn't appreciate two trips for the service.
Sales
Dmitriy A.
GM Mark of Excellence Sales Professional
Phil P.
GM Mark of Excellence Sales Professional
Dan F.
GM Mark of Excellence Sales Professional
Carl D.
Sales & Leasing Consultant
Tony G.
Sales & Leasing Consultant
Alex C.
Sales & Leasing Consultant
Nancy C-L.
Sales & Leasing Consultant
Dmitriy A.
GM Mark of Excellence Sales Professional
Oct 01, 2021
Very accommodating. We needed a car early the next...
Very accommodating. We needed a car early the next morning. They were able to register it and have it ready in a couple hours.
Sep 13, 2021
Everything was quick and easy! All was great and we would...
Everything was quick and easy! All was great and we would recommend the dealership to others.
Jul 22, 2021
Dmitriy was a pleasure to work with. The experience of...
Dmitriy was a pleasure to work with. The experience of test driving, deciding to purchase, and getting the scheduling was a breeze. I look forward to purchasing my next new vehicle with Vision
Jul 22, 2021
Best experience ever of buying a car. The salesman was...
Best experience ever of buying a car. The salesman was not pushy they were very informative about their product. Put me in a new vehicle that had more room for my growing family and even got a lower payment!! I Tell all my friends and family to give vision Buick GMC a shot shot.
Jul 07, 2021
Started out good. But is going down daily. Payoff of...
Started out good. But is going down daily. Payoff of trade in was submitted late and is accruing daily charges. Registration of my plates are now expired because DMV says they have not received the renewal/transfer paperwork. And have left to voicemails to the finance manager about these issues and haven't received a callback yet.
Nick S.
Service Advisor
Dec 10, 2021
I recently had some work done on my 2021 GMC Sierra at...
I recently had some work done on my 2021 GMC Sierra at Vision Buick.and GMC. Jordan and Louie kept me informed of the process as the work was being done. These two guys are top notch guys. I got my truck back and it drives like a dream. Thanks Vision Buck and GMC for the good work on my truck and getting me back on the road. Sincerely, Kevin Kelley
Oct 24, 2021
They always take good care of me and go above and beyond...
They always take good care of me and go above and beyond to make sure my vehicle needs are met.
Oct 23, 2021
Just fine ! Helpful to save me money. They were...
Just fine ! Helpful to save me money. They were courteous and timely. Good waiting set up.
Oct 20, 2021
Service technician didn’t reset tire sensors after...
Service technician didn’t reset tire sensors after rotating so I ended up running on a nearly flat tire. I kept checking the one listed by the wrong sensor. When I told the dealership about this all I got was a bunch of messages and calls about buying a new car - no apology or anything. I now think no one reads the comments they assume you want sales contacts
Oct 16, 2021
Friendly service , attentive and experienced . Worried...
Friendly service , attentive and experienced . Worried about my safety and updated me on recall details.
Jeff T.
Sales & Leasing Consultant
Mar 26, 2022
I wrote to the dealership and was connected with Nancy.
I wrote to the dealership and was connected with Nancy. Nancy was a pleasure to work with and was able to coordinate the end of my current lease and fit me with the truck I had been searching for for months. I highly recommend her as your next salesperson and I will definitely be returning to her going forward.
Nov 05, 2021
The staff at Vision Buick did a great job for my daughter...
The staff at Vision Buick did a great job for my daughter Heather, which she recommended Dan Frank to her sister Dana . She bought a car in which she said I should get my new lease at Vision Buick. I did and will pick it up tomorrow . Red, White and Blue Evisions. Thank you Dan Frank, Tom Camp and the staff at Vision Buick. The mark of excellence is a high standard, Tom Camp and his staff are that mark of excellence. Thank You Bill Storti
Nov 02, 2021
A great experience from start to finish! Everyone in the...
A great experience from start to finish! Everyone in the dealership was so helpful and friendly. Dan our sales man was amazing. I don’t want to shop anywhere else for cars. Ever.
Oct 13, 2021
Vision Buick Service Center is No. 1 in my estimation !...
Vision Buick Service Center is No. 1 in my estimation ! I have been a Buick owner or lessee for over 50 years and service for my vehicles during that time has been super. From the service reps to the actual mechanics that work on the vehicles, I would rate them Triple A.
Oct 08, 2021
did a great job kept me informed as the work was...
did a great job kept me informed as the work was progressing. thanks for the good service
Tom C.
Sales Manager
Nov 05, 2021
The staff at Vision Buick did a great job for my daughter...
The staff at Vision Buick did a great job for my daughter Heather, which she recommended Dan Frank to her sister Dana . She bought a car in which she said I should get my new lease at Vision Buick. I did and will pick it up tomorrow . Red, White and Blue Evisions. Thank you Dan Frank, Tom Camp and the staff at Vision Buick. The mark of excellence is a high standard, Tom Camp and his staff are that mark of excellence. Thank You Bill Storti
Nov 02, 2021
A great experience from start to finish! Everyone in the...
A great experience from start to finish! Everyone in the dealership was so helpful and friendly. Dan our sales man was amazing. I don’t want to shop anywhere else for cars. Ever.
Aug 31, 2021
Everyone at the dealership made the process super smooth....
Everyone at the dealership made the process super smooth. I didnt have to worry about anything because these people know what they are doing! Definitely recommend Vision GMC
Aug 06, 2021
I had a wonderful experience with Vision Buick GMC. From...
I had a wonderful experience with Vision Buick GMC. From the test drive two years ago, to service till turning the lease back in. the sales team made it so easy for me to get the car and then even easier to return it! Just an amazing group over there.
Jul 21, 2021
I have purchased numerous vehicles from this dealer and...
I have purchased numerous vehicles from this dealer and find their customer service exceptional. That’s why I keep coming back. I highly recommend them!!!
Phil P.
GM Mark of Excellence Sales Professional
Nov 23, 2021
Purchased two vehicles from this dealership in the same...
Purchased two vehicles from this dealership in the same week. As I was driving my brand new truck down road I hear a knocking sound coming from the motor. I dropped it off at the dealership for them to look at and come find out it needs a new motor after only having 6000 miles on it. It appears the GM had a bad batch of rods that were installed a some of the vehicles. And my truck appears to be one of the vehicles. The customer service that I have received has been horrible. No communication from the service department on how the progress is going. I was told two weeks to replace the motor and it has now been three and no timeframe on when the motor will be arriving to the dealership. I have been given the run around and lied to from the very beginning. It is costing me money each day that my truck is in the shop. I live on a farm and not having a truck that I used on a daily basis. I can’t believe that the dealership hasn’t done more to try to make this right. And yes I am still making payments on a vehicle that is sitting at the dealership. Not a happy customer.
Oct 08, 2021
did a great job kept me informed as the work was...
did a great job kept me informed as the work was progressing. thanks for the good service
Sep 30, 2021
I already did a survey about my experience. I was very...
I already did a survey about my experience. I was very pleased with all Phil Pitts did to find a vehicle that filled all my "wants". Everyone was very organized and followed up.
Aug 31, 2021
Everyone at the dealership made the process super smooth....
Everyone at the dealership made the process super smooth. I didnt have to worry about anything because these people know what they are doing! Definitely recommend Vision GMC
Aug 26, 2021
Even tho there was a mix up with my appointment, Nick was...
Even tho there was a mix up with my appointment, Nick was able to somehow make sure that my car was serviced. He was calm, friendly and courteous.
Dan F.
GM Mark of Excellence Sales Professional
Nov 05, 2021
The staff at Vision Buick did a great job for my daughter...
The staff at Vision Buick did a great job for my daughter Heather, which she recommended Dan Frank to her sister Dana . She bought a car in which she said I should get my new lease at Vision Buick. I did and will pick it up tomorrow . Red, White and Blue Evisions. Thank you Dan Frank, Tom Camp and the staff at Vision Buick. The mark of excellence is a high standard, Tom Camp and his staff are that mark of excellence. Thank You Bill Storti
Nov 02, 2021
A great experience from start to finish! Everyone in the...
A great experience from start to finish! Everyone in the dealership was so helpful and friendly. Dan our sales man was amazing. I don’t want to shop anywhere else for cars. Ever.
Oct 21, 2021
Went in for inspection, it was done and they didn't try...
Went in for inspection, it was done and they didn't try to sell me any other service
Jul 25, 2021
The maintenance staff as well as Dan Frank are...
The maintenance staff as well as Dan Frank are excellent...The finance team worked very hard to come up with the comfortable price for me....
Jul 21, 2021
I have purchased numerous vehicles from this dealer and...
I have purchased numerous vehicles from this dealer and find their customer service exceptional. That’s why I keep coming back. I highly recommend them!!!
Lou N.
Sales Manager
Dec 10, 2021
I recently had some work done on my 2021 GMC Sierra at...
I recently had some work done on my 2021 GMC Sierra at Vision Buick.and GMC. Jordan and Louie kept me informed of the process as the work was being done. These two guys are top notch guys. I got my truck back and it drives like a dream. Thanks Vision Buck and GMC for the good work on my truck and getting me back on the road. Sincerely, Kevin Kelley
Aug 18, 2021
very helpful . and good and work with. we got a very nice...
very helpful . and good and work with. we got a very nice car from them. will come back again some day and hope to see you again.
Jul 21, 2021
I have purchased numerous vehicles from this dealer and...
I have purchased numerous vehicles from this dealer and find their customer service exceptional. That’s why I keep coming back. I highly recommend them!!!
Jul 18, 2021
The whole process from meeting the salesman Tony, to...
The whole process from meeting the salesman Tony, to being introduced to many of the staff, to finding the vehicle that I wanted, to figuring out finances, to finalizing the deal, to drive away from the dealership with the truck of my dreams, is all to surreal. Everyone was absolutely fantastic
Jul 14, 2021
Had an absolute wonderful experience with Vision GMC in...
Had an absolute wonderful experience with Vision GMC in Rochester. They all were so helpful, kind and courteous. I bought the car of my dreams in the matter of a couple hours. No games, no run arounds. Just fabulous customer service all around! Thank you!!
Carl D.
Sales & Leasing Consultant
Sep 10, 2021
Friendly. Not pushy. Would definitely recommend. Able to...
Friendly. Not pushy. Would definitely recommend. Able to find exactly what I wanted and turn the deal around in a timely manor. Took delivery on my lunch break and they made sure everything was ready to get me in and out as quickly as possible.
Jul 16, 2021
No problems with visit. Brought vehicle up to current...
No problems with visit. Brought vehicle up to current Warranty Standards ($$$$$)..Came in for State Inspection, but updating to the Extended Warranty Program.was explained and performed. Original visit was for State Inspection.
Jul 14, 2021
Great service and attentiveness. I came in a half hour...
Great service and attentiveness. I came in a half hour earlier than my scheduled appointment and Nick made sure that I was taken care of.
Jul 01, 2021
Great experience start to finish. The staff was very...
Great experience start to finish. The staff was very helpful and understood the options and features I was looking for in a vehicle. great job
Jun 05, 2021
Salesperson was not of much help for saying 29 years of...
Salesperson was not of much help for saying 29 years of experience didn't know anything about vehicle options dealership rushed me out the door
Tony G.
Sales & Leasing Consultant
Oct 13, 2021
Vision Buick Service Center is No. 1 in my estimation !...
Vision Buick Service Center is No. 1 in my estimation ! I have been a Buick owner or lessee for over 50 years and service for my vehicles during that time has been super. From the service reps to the actual mechanics that work on the vehicles, I would rate them Triple A.
Aug 18, 2021
The service department was very thorough when they...
The service department was very thorough when they diagnosed my problem and my car was ready sooner than I expected. I would definitely use them in the future.
Aug 12, 2021
Efficient and satisfying. They were helping in making...
Efficient and satisfying. They were helping in making decisions and setting up the vehicle. I already recommended Tony to a friend for the same vehicle.
Jul 18, 2021
The whole process from meeting the salesman Tony, to...
The whole process from meeting the salesman Tony, to being introduced to many of the staff, to finding the vehicle that I wanted, to figuring out finances, to finalizing the deal, to drive away from the dealership with the truck of my dreams, is all to surreal. Everyone was absolutely fantastic
Jul 14, 2021
Had an absolute wonderful experience with Vision GMC in...
Had an absolute wonderful experience with Vision GMC in Rochester. They all were so helpful, kind and courteous. I bought the car of my dreams in the matter of a couple hours. No games, no run arounds. Just fabulous customer service all around! Thank you!!
Alex C.
Sales & Leasing Consultant
Nov 02, 2021
A great experience from start to finish! Everyone in the...
A great experience from start to finish! Everyone in the dealership was so helpful and friendly. Dan our sales man was amazing. I don’t want to shop anywhere else for cars. Ever.
Aug 18, 2021
very helpful . and good and work with. we got a very nice...
very helpful . and good and work with. we got a very nice car from them. will come back again some day and hope to see you again.
Jul 14, 2021
Alex & Jeff made the process easy, much less stressful...
Alex & Jeff made the process easy, much less stressful than previously experienced elsewhere. Happy with my purchase and will definitely be back when it's time for the hubby to upgrade his GMC.
Jul 04, 2021
Worked with Alex, all went smoothly and had my new lease...
Worked with Alex, all went smoothly and had my new lease with no issues,
Jun 19, 2021
Excellent experience in all respects including all...
Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all
Adam J.
Parts and Service Director
Aug 31, 2021
Everyone at the dealership made the process super smooth....
Everyone at the dealership made the process super smooth. I didnt have to worry about anything because these people know what they are doing! Definitely recommend Vision GMC
Aug 20, 2021
Very prompt & courteous service. Car was kept clean &...
Very prompt & courteous service. Car was kept clean & everything I wanted was done. No issues at all. I dealt with the service manager, Adam Jean.
Jul 08, 2021
What a pleasure being greeted and meeting Adam. Friendly,...
What a pleasure being greeted and meeting Adam. Friendly, courteous and prompt service advisor with a friendly smile. My vehicle was serviced in record time and returned to me with a surprise comp ! Very impressed and pleased. Thank you Adam. I shall return.
Jun 19, 2021
Excellent experience in all respects including all...
Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all
Jun 14, 2021
Adam is top notch just as one would expect at Vision !!...
Adam is top notch just as one would expect at Vision !! He was polite, friendly and very knowledgeable. Adam seems like he will do whatever is necessary to make the customer happy and I have to say I am one of those happy customers !!! I also have to mention Will was a great mechanic and very neat working on my 8,000 lb. baby !!!
Nancy C-L.
Sales & Leasing Consultant
Mar 26, 2022
I wrote to the dealership and was connected with Nancy.
I wrote to the dealership and was connected with Nancy. Nancy was a pleasure to work with and was able to coordinate the end of my current lease and fit me with the truck I had been searching for for months. I highly recommend her as your next salesperson and I will definitely be returning to her going forward.
Apr 02, 2021
It has the people that make your experience there a great...
It has the people that make your experience there a great one. The facility is has a great customer waiting area . The tv is terrific
Apr 01, 2021
Nice people very helpful with the process of leasing my...
Nice people very helpful with the process of leasing my new truck i have leased four trucks int the last 15 years and never had any problems
Mar 30, 2021
The staff was extremely friendly and knowledgeable. They...
The staff was extremely friendly and knowledgeable. They were also very willing to work with me to meet my needs in regard to pricing and features.
Mar 30, 2021
Nancy is so friendly! Tom Camp really worked to earn my...
Nancy is so friendly! Tom Camp really worked to earn my business! So happy with my new Truck! Looking forward to a long lasting relationship with Vision GMC.
Michael M.
Assistant Parts Manager
Jun 19, 2021
Excellent experience in all respects including all...
Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all
Jun 09, 2021
I was due an oil change and had it done and was advised I...
I was due an oil change and had it done and was advised I was due a brake service and transmission fluid filtering. Unfortunately, in two weeks I was advised I was due the inspection. Had I waited, I could have done all at once. So in a couple of weeks, scheduled the inspection for 10:00. I came in and said I was here for the 10:00 inspection. He said do you want the brake job and transmission filtered. I said yes. They finished the job and I drove home. I noticed something strange on the decal. It didn't look right. On further inspection I saw it hadn't changed. I called and asked why the decal wasn't changed. They sort of indignantly said we didn't inspect it. I said, "That is why I brought it in". The fur kind of flew and I had to go back to the dealership and now get the car inspected. I wasn't charged for the inspection. I didn't appreciate two trips for the service.
Service
Nick S.
Service Advisor
Dmitriy A.
GM Mark of Excellence Sales Professional
Oct 01, 2021
Very accommodating. We needed a car early the next...
Very accommodating. We needed a car early the next morning. They were able to register it and have it ready in a couple hours.
Sep 13, 2021
Everything was quick and easy! All was great and we would...
Everything was quick and easy! All was great and we would recommend the dealership to others.
Jul 22, 2021
Dmitriy was a pleasure to work with. The experience of...
Dmitriy was a pleasure to work with. The experience of test driving, deciding to purchase, and getting the scheduling was a breeze. I look forward to purchasing my next new vehicle with Vision
Jul 22, 2021
Best experience ever of buying a car. The salesman was...
Best experience ever of buying a car. The salesman was not pushy they were very informative about their product. Put me in a new vehicle that had more room for my growing family and even got a lower payment!! I Tell all my friends and family to give vision Buick GMC a shot shot.
Jul 07, 2021
Started out good. But is going down daily. Payoff of...
Started out good. But is going down daily. Payoff of trade in was submitted late and is accruing daily charges. Registration of my plates are now expired because DMV says they have not received the renewal/transfer paperwork. And have left to voicemails to the finance manager about these issues and haven't received a callback yet.
Nick S.
Service Advisor
Dec 10, 2021
I recently had some work done on my 2021 GMC Sierra at...
I recently had some work done on my 2021 GMC Sierra at Vision Buick.and GMC. Jordan and Louie kept me informed of the process as the work was being done. These two guys are top notch guys. I got my truck back and it drives like a dream. Thanks Vision Buck and GMC for the good work on my truck and getting me back on the road. Sincerely, Kevin Kelley
Oct 24, 2021
They always take good care of me and go above and beyond...
They always take good care of me and go above and beyond to make sure my vehicle needs are met.
Oct 23, 2021
Just fine ! Helpful to save me money. They were...
Just fine ! Helpful to save me money. They were courteous and timely. Good waiting set up.
Oct 20, 2021
Service technician didn’t reset tire sensors after...
Service technician didn’t reset tire sensors after rotating so I ended up running on a nearly flat tire. I kept checking the one listed by the wrong sensor. When I told the dealership about this all I got was a bunch of messages and calls about buying a new car - no apology or anything. I now think no one reads the comments they assume you want sales contacts
Oct 16, 2021
Friendly service , attentive and experienced . Worried...
Friendly service , attentive and experienced . Worried about my safety and updated me on recall details.
Jeff T.
Sales & Leasing Consultant
Mar 26, 2022
I wrote to the dealership and was connected with Nancy.
I wrote to the dealership and was connected with Nancy. Nancy was a pleasure to work with and was able to coordinate the end of my current lease and fit me with the truck I had been searching for for months. I highly recommend her as your next salesperson and I will definitely be returning to her going forward.
Nov 05, 2021
The staff at Vision Buick did a great job for my daughter...
The staff at Vision Buick did a great job for my daughter Heather, which she recommended Dan Frank to her sister Dana . She bought a car in which she said I should get my new lease at Vision Buick. I did and will pick it up tomorrow . Red, White and Blue Evisions. Thank you Dan Frank, Tom Camp and the staff at Vision Buick. The mark of excellence is a high standard, Tom Camp and his staff are that mark of excellence. Thank You Bill Storti
Nov 02, 2021
A great experience from start to finish! Everyone in the...
A great experience from start to finish! Everyone in the dealership was so helpful and friendly. Dan our sales man was amazing. I don’t want to shop anywhere else for cars. Ever.
Oct 13, 2021
Vision Buick Service Center is No. 1 in my estimation !...
Vision Buick Service Center is No. 1 in my estimation ! I have been a Buick owner or lessee for over 50 years and service for my vehicles during that time has been super. From the service reps to the actual mechanics that work on the vehicles, I would rate them Triple A.
Oct 08, 2021
did a great job kept me informed as the work was...
did a great job kept me informed as the work was progressing. thanks for the good service
Tom C.
Sales Manager
Nov 05, 2021
The staff at Vision Buick did a great job for my daughter...
The staff at Vision Buick did a great job for my daughter Heather, which she recommended Dan Frank to her sister Dana . She bought a car in which she said I should get my new lease at Vision Buick. I did and will pick it up tomorrow . Red, White and Blue Evisions. Thank you Dan Frank, Tom Camp and the staff at Vision Buick. The mark of excellence is a high standard, Tom Camp and his staff are that mark of excellence. Thank You Bill Storti
Nov 02, 2021
A great experience from start to finish! Everyone in the...
A great experience from start to finish! Everyone in the dealership was so helpful and friendly. Dan our sales man was amazing. I don’t want to shop anywhere else for cars. Ever.
Aug 31, 2021
Everyone at the dealership made the process super smooth....
Everyone at the dealership made the process super smooth. I didnt have to worry about anything because these people know what they are doing! Definitely recommend Vision GMC
Aug 06, 2021
I had a wonderful experience with Vision Buick GMC. From...
I had a wonderful experience with Vision Buick GMC. From the test drive two years ago, to service till turning the lease back in. the sales team made it so easy for me to get the car and then even easier to return it! Just an amazing group over there.
Jul 21, 2021
I have purchased numerous vehicles from this dealer and...
I have purchased numerous vehicles from this dealer and find their customer service exceptional. That’s why I keep coming back. I highly recommend them!!!
Phil P.
GM Mark of Excellence Sales Professional
Nov 23, 2021
Purchased two vehicles from this dealership in the same...
Purchased two vehicles from this dealership in the same week. As I was driving my brand new truck down road I hear a knocking sound coming from the motor. I dropped it off at the dealership for them to look at and come find out it needs a new motor after only having 6000 miles on it. It appears the GM had a bad batch of rods that were installed a some of the vehicles. And my truck appears to be one of the vehicles. The customer service that I have received has been horrible. No communication from the service department on how the progress is going. I was told two weeks to replace the motor and it has now been three and no timeframe on when the motor will be arriving to the dealership. I have been given the run around and lied to from the very beginning. It is costing me money each day that my truck is in the shop. I live on a farm and not having a truck that I used on a daily basis. I can’t believe that the dealership hasn’t done more to try to make this right. And yes I am still making payments on a vehicle that is sitting at the dealership. Not a happy customer.
Oct 08, 2021
did a great job kept me informed as the work was...
did a great job kept me informed as the work was progressing. thanks for the good service
Sep 30, 2021
I already did a survey about my experience. I was very...
I already did a survey about my experience. I was very pleased with all Phil Pitts did to find a vehicle that filled all my "wants". Everyone was very organized and followed up.
Aug 31, 2021
Everyone at the dealership made the process super smooth....
Everyone at the dealership made the process super smooth. I didnt have to worry about anything because these people know what they are doing! Definitely recommend Vision GMC
Aug 26, 2021
Even tho there was a mix up with my appointment, Nick was...
Even tho there was a mix up with my appointment, Nick was able to somehow make sure that my car was serviced. He was calm, friendly and courteous.
Dan F.
GM Mark of Excellence Sales Professional
Nov 05, 2021
The staff at Vision Buick did a great job for my daughter...
The staff at Vision Buick did a great job for my daughter Heather, which she recommended Dan Frank to her sister Dana . She bought a car in which she said I should get my new lease at Vision Buick. I did and will pick it up tomorrow . Red, White and Blue Evisions. Thank you Dan Frank, Tom Camp and the staff at Vision Buick. The mark of excellence is a high standard, Tom Camp and his staff are that mark of excellence. Thank You Bill Storti
Nov 02, 2021
A great experience from start to finish! Everyone in the...
A great experience from start to finish! Everyone in the dealership was so helpful and friendly. Dan our sales man was amazing. I don’t want to shop anywhere else for cars. Ever.
Oct 21, 2021
Went in for inspection, it was done and they didn't try...
Went in for inspection, it was done and they didn't try to sell me any other service
Jul 25, 2021
The maintenance staff as well as Dan Frank are...
The maintenance staff as well as Dan Frank are excellent...The finance team worked very hard to come up with the comfortable price for me....
Jul 21, 2021
I have purchased numerous vehicles from this dealer and...
I have purchased numerous vehicles from this dealer and find their customer service exceptional. That’s why I keep coming back. I highly recommend them!!!
Lou N.
Sales Manager
Dec 10, 2021
I recently had some work done on my 2021 GMC Sierra at...
I recently had some work done on my 2021 GMC Sierra at Vision Buick.and GMC. Jordan and Louie kept me informed of the process as the work was being done. These two guys are top notch guys. I got my truck back and it drives like a dream. Thanks Vision Buck and GMC for the good work on my truck and getting me back on the road. Sincerely, Kevin Kelley
Aug 18, 2021
very helpful . and good and work with. we got a very nice...
very helpful . and good and work with. we got a very nice car from them. will come back again some day and hope to see you again.
Jul 21, 2021
I have purchased numerous vehicles from this dealer and...
I have purchased numerous vehicles from this dealer and find their customer service exceptional. That’s why I keep coming back. I highly recommend them!!!
Jul 18, 2021
The whole process from meeting the salesman Tony, to...
The whole process from meeting the salesman Tony, to being introduced to many of the staff, to finding the vehicle that I wanted, to figuring out finances, to finalizing the deal, to drive away from the dealership with the truck of my dreams, is all to surreal. Everyone was absolutely fantastic
Jul 14, 2021
Had an absolute wonderful experience with Vision GMC in...
Had an absolute wonderful experience with Vision GMC in Rochester. They all were so helpful, kind and courteous. I bought the car of my dreams in the matter of a couple hours. No games, no run arounds. Just fabulous customer service all around! Thank you!!
Carl D.
Sales & Leasing Consultant
Sep 10, 2021
Friendly. Not pushy. Would definitely recommend. Able to...
Friendly. Not pushy. Would definitely recommend. Able to find exactly what I wanted and turn the deal around in a timely manor. Took delivery on my lunch break and they made sure everything was ready to get me in and out as quickly as possible.
Jul 16, 2021
No problems with visit. Brought vehicle up to current...
No problems with visit. Brought vehicle up to current Warranty Standards ($$$$$)..Came in for State Inspection, but updating to the Extended Warranty Program.was explained and performed. Original visit was for State Inspection.
Jul 14, 2021
Great service and attentiveness. I came in a half hour...
Great service and attentiveness. I came in a half hour earlier than my scheduled appointment and Nick made sure that I was taken care of.
Jul 01, 2021
Great experience start to finish. The staff was very...
Great experience start to finish. The staff was very helpful and understood the options and features I was looking for in a vehicle. great job
Jun 05, 2021
Salesperson was not of much help for saying 29 years of...
Salesperson was not of much help for saying 29 years of experience didn't know anything about vehicle options dealership rushed me out the door
Tony G.
Sales & Leasing Consultant
Oct 13, 2021
Vision Buick Service Center is No. 1 in my estimation !...
Vision Buick Service Center is No. 1 in my estimation ! I have been a Buick owner or lessee for over 50 years and service for my vehicles during that time has been super. From the service reps to the actual mechanics that work on the vehicles, I would rate them Triple A.
Aug 18, 2021
The service department was very thorough when they...
The service department was very thorough when they diagnosed my problem and my car was ready sooner than I expected. I would definitely use them in the future.
Aug 12, 2021
Efficient and satisfying. They were helping in making...
Efficient and satisfying. They were helping in making decisions and setting up the vehicle. I already recommended Tony to a friend for the same vehicle.
Jul 18, 2021
The whole process from meeting the salesman Tony, to...
The whole process from meeting the salesman Tony, to being introduced to many of the staff, to finding the vehicle that I wanted, to figuring out finances, to finalizing the deal, to drive away from the dealership with the truck of my dreams, is all to surreal. Everyone was absolutely fantastic
Jul 14, 2021
Had an absolute wonderful experience with Vision GMC in...
Had an absolute wonderful experience with Vision GMC in Rochester. They all were so helpful, kind and courteous. I bought the car of my dreams in the matter of a couple hours. No games, no run arounds. Just fabulous customer service all around! Thank you!!
Alex C.
Sales & Leasing Consultant
Nov 02, 2021
A great experience from start to finish! Everyone in the...
A great experience from start to finish! Everyone in the dealership was so helpful and friendly. Dan our sales man was amazing. I don’t want to shop anywhere else for cars. Ever.
Aug 18, 2021
very helpful . and good and work with. we got a very nice...
very helpful . and good and work with. we got a very nice car from them. will come back again some day and hope to see you again.
Jul 14, 2021
Alex & Jeff made the process easy, much less stressful...
Alex & Jeff made the process easy, much less stressful than previously experienced elsewhere. Happy with my purchase and will definitely be back when it's time for the hubby to upgrade his GMC.
Jul 04, 2021
Worked with Alex, all went smoothly and had my new lease...
Worked with Alex, all went smoothly and had my new lease with no issues,
Jun 19, 2021
Excellent experience in all respects including all...
Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all
Adam J.
Parts and Service Director
Aug 31, 2021
Everyone at the dealership made the process super smooth....
Everyone at the dealership made the process super smooth. I didnt have to worry about anything because these people know what they are doing! Definitely recommend Vision GMC
Aug 20, 2021
Very prompt & courteous service. Car was kept clean &...
Very prompt & courteous service. Car was kept clean & everything I wanted was done. No issues at all. I dealt with the service manager, Adam Jean.
Jul 08, 2021
What a pleasure being greeted and meeting Adam. Friendly,...
What a pleasure being greeted and meeting Adam. Friendly, courteous and prompt service advisor with a friendly smile. My vehicle was serviced in record time and returned to me with a surprise comp ! Very impressed and pleased. Thank you Adam. I shall return.
Jun 19, 2021
Excellent experience in all respects including all...
Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all
Jun 14, 2021
Adam is top notch just as one would expect at Vision !!...
Adam is top notch just as one would expect at Vision !! He was polite, friendly and very knowledgeable. Adam seems like he will do whatever is necessary to make the customer happy and I have to say I am one of those happy customers !!! I also have to mention Will was a great mechanic and very neat working on my 8,000 lb. baby !!!
Nancy C-L.
Sales & Leasing Consultant
Mar 26, 2022
I wrote to the dealership and was connected with Nancy.
I wrote to the dealership and was connected with Nancy. Nancy was a pleasure to work with and was able to coordinate the end of my current lease and fit me with the truck I had been searching for for months. I highly recommend her as your next salesperson and I will definitely be returning to her going forward.
Apr 02, 2021
It has the people that make your experience there a great...
It has the people that make your experience there a great one. The facility is has a great customer waiting area . The tv is terrific
Apr 01, 2021
Nice people very helpful with the process of leasing my...
Nice people very helpful with the process of leasing my new truck i have leased four trucks int the last 15 years and never had any problems
Mar 30, 2021
The staff was extremely friendly and knowledgeable. They...
The staff was extremely friendly and knowledgeable. They were also very willing to work with me to meet my needs in regard to pricing and features.
Mar 30, 2021
Nancy is so friendly! Tom Camp really worked to earn my...
Nancy is so friendly! Tom Camp really worked to earn my business! So happy with my new Truck! Looking forward to a long lasting relationship with Vision GMC.
Michael M.
Assistant Parts Manager
Jun 19, 2021
Excellent experience in all respects including all...
Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all
Jun 09, 2021
I was due an oil change and had it done and was advised I...
I was due an oil change and had it done and was advised I was due a brake service and transmission fluid filtering. Unfortunately, in two weeks I was advised I was due the inspection. Had I waited, I could have done all at once. So in a couple of weeks, scheduled the inspection for 10:00. I came in and said I was here for the 10:00 inspection. He said do you want the brake job and transmission filtered. I said yes. They finished the job and I drove home. I noticed something strange on the decal. It didn't look right. On further inspection I saw it hadn't changed. I called and asked why the decal wasn't changed. They sort of indignantly said we didn't inspect it. I said, "That is why I brought it in". The fur kind of flew and I had to go back to the dealership and now get the car inspected. I wasn't charged for the inspection. I didn't appreciate two trips for the service.