Staff

Management

Tom Camp

Tom Camp

Sales Manager
30 Reviews
View Bio
Tim Pearce

Tim Pearce

General Manager
26 Reviews
View Bio
Lou Nitti

Lou Nitti

Sales Manager
10 Reviews
View Bio
Adam Jean

Adam Jean

Parts and Service Director
4 Reviews
View Bio
Jordan Poluch

Jordan Poluch

Service Manager
View Bio
Dmitriy Akselrod

Dmitriy Akselrod

GM Mark of Excellence Sales Professional

47 Reviews
Certified
Recent Reviews

Jul 23, 2021

Dealership Rating
Employee Rating

Best experience ever of buying a car. The salesman was...

Best experience ever of buying a car. The salesman was not pushy they were very informative about their product. Put me in a new vehicle that had more room for my growing family and even got a lower payment!! I Tell all my friends and family to give vision Buick GMC a shot shot.

Jul 22, 2021

Dealership Rating
Employee Rating

Dmitriy was a pleasure to work with. The experience of...

Dmitriy was a pleasure to work with. The experience of test driving, deciding to purchase, and getting the scheduling was a breeze. I look forward to purchasing my next new vehicle with Vision

Jul 07, 2021

Dealership Rating
Employee Rating

Started out good. But is going down daily. Payoff of...

Started out good. But is going down daily. Payoff of trade in was submitted late and is accruing daily charges. Registration of my plates are now expired because DMV says they have not received the renewal/transfer paperwork. And have left to voicemails to the finance manager about these issues and haven't received a callback yet.

Jul 02, 2021

Dealership Rating
Employee Rating

Made the appointment and then spent time going there to...

Made the appointment and then spent time going there to be told that the recommendation is not to fix the problem because they would need to take off the front of the car. Also I have a recall that no one at Vision has called me on to fix yet !

Jun 19, 2021

Dealership Rating
Employee Rating

Excellent experience in all respects including all...

Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all

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Tom Camp

Tom Camp

Sales Manager
Dealership Experience 7 years 9 months
Industry Experience 28 years 1 months
FIRST STARTED IN THE AUTOMOTIVE INDUSTRY AS A LOT GUY IN THE LATE 80'S WHEN MY FATHER SOLD CARS FOR TOYOTA DEALERSHIP. ATTENDED COLLEGE AT FLCC TO GET MY ASSOCIATES IN MARKETING. TRANSFERRED TO SUNY FREDONIA TO FINISH MY BACHELORS DEGREE IN MARKETING AND BUSINESS ADMINISTRATION. SHORTLY AFTER COLLEGE I OBTAINED A SALES POSITION FOR SATURN OF ROCHESTER IN 1993. I THEN TOOK A FINANCE POSITION IN 1995 AT DORSCHEL AUTO GROUP FOR 10 YEARS AND THEN 9 YEARS WITH PIEHLER IN WEBSTER. STARTED WITH VISION AS SALES MANAGER IN 2013.
Recent Reviews

Jul 21, 2021

Dealership Rating
Employee Rating

I have purchased numerous vehicles from this dealer and...

I have purchased numerous vehicles from this dealer and find their customer service exceptional. That’s why I keep coming back. I highly recommend them!!!

Jul 19, 2021

Dealership Rating
Employee Rating

They worked very hard to get me in a car I would like at...

They worked very hard to get me in a car I would like at a price I would like. They also went the extra mile to help me and my famy.

Jul 19, 2021

Dealership Rating
Employee Rating

The whole process from meeting the salesman Tony, to...

The whole process from meeting the salesman Tony, to being introduced to many of the staff, to finding the vehicle that I wanted, to figuring out finances, to finalizing the deal, to drive away from the dealership with the truck of my dreams, is all to surreal. Everyone was absolutely fantastic

Jul 14, 2021

Dealership Rating
Employee Rating

Had an absolute wonderful experience with Vision GMC in...

Had an absolute wonderful experience with Vision GMC in Rochester. They all were so helpful, kind and courteous. I bought the car of my dreams in the matter of a couple hours. No games, no run arounds. Just fabulous customer service all around! Thank you!!

Jul 14, 2021

Dealership Rating
Employee Rating

Great service and attentiveness. I came in a half hour...

Great service and attentiveness. I came in a half hour earlier than my scheduled appointment and Nick made sure that I was taken care of.

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Tim Pearce

Tim Pearce

General Manager
Dealership Experience 8 years 2 months
Industry Experience 27 years 2 months
I am a Fairport resident and have been in the automotive business for for just over 25 years. The entire team at this store is truly dedicated to our customers; which is why over half our business comes from repeat customers.
Recent Reviews

Jul 23, 2021

Dealership Rating
Employee Rating

Best experience ever of buying a car. The salesman was...

Best experience ever of buying a car. The salesman was not pushy they were very informative about their product. Put me in a new vehicle that had more room for my growing family and even got a lower payment!! I Tell all my friends and family to give vision Buick GMC a shot shot.

Jul 22, 2021

Dealership Rating
Employee Rating

Dmitriy was a pleasure to work with. The experience of...

Dmitriy was a pleasure to work with. The experience of test driving, deciding to purchase, and getting the scheduling was a breeze. I look forward to purchasing my next new vehicle with Vision

Jul 21, 2021

Dealership Rating
Employee Rating

I have purchased numerous vehicles from this dealer and...

I have purchased numerous vehicles from this dealer and find their customer service exceptional. That’s why I keep coming back. I highly recommend them!!!

Jun 19, 2021

Dealership Rating
Employee Rating

Excellent experience in all respects including all...

Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all

Jun 10, 2021

Dealership Rating
Employee Rating

Great people and great customer service! Have been buying...

Great people and great customer service! Have been buying from Phil Pitts for over 20 years! You can’t go wrong buying from Phil at Vision!

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Jeff Taber

Jeff Taber

Sales & Leasing Consultant

25 Reviews
Certified
Recent Reviews

Jul 19, 2021

Dealership Rating
Employee Rating

They worked very hard to get me in a car I would like at...

They worked very hard to get me in a car I would like at a price I would like. They also went the extra mile to help me and my famy.

Jul 14, 2021

Dealership Rating
Employee Rating

Great service and attentiveness. I came in a half hour...

Great service and attentiveness. I came in a half hour earlier than my scheduled appointment and Nick made sure that I was taken care of.

Jul 14, 2021

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Employee Rating

Alex & Jeff made the process easy, much less stressful...

Alex & Jeff made the process easy, much less stressful than previously experienced elsewhere. Happy with my purchase and will definitely be back when it's time for the hubby to upgrade his GMC.

Jul 13, 2021

Dealership Rating
Employee Rating

Vision Buick GMC we’re very friendly, helpful, and...

Vision Buick GMC we’re very friendly, helpful, and interested in getting me what I wanted. I really love my car and am happy with the whole experience.

Jul 08, 2021

Dealership Rating
Employee Rating

Fast, easy very professional and knowledgeable. I walked...

Fast, easy very professional and knowledgeable. I walked in and left the same day with a new truck. Great experience would highly recommend to anyone

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Phil Pitts

Phil Pitts

GM Mark of Excellence Sales Professional

24 Reviews
Certified
Recent Reviews

Jul 12, 2021

Dealership Rating
Employee Rating

Awesome experience working with salesman Phil Pitts! Phil...

Awesome experience working with salesman Phil Pitts! Phil is courteous, honest, not pushy, professional and clearly explains what is/is not covered. This is the second vehicle I've purchased from Phil in the past 12 months. I highly recommend Phil Pitts @ Vision Buick/GMC. You can't go wrong working with Phil!

Jun 30, 2021

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Employee Rating

Phil was so easy to work with. Friendly, and very on top...

Phil was so easy to work with. Friendly, and very on top of the entire transaction. Went in on a Saturday afternoon and picked up on Monday. Thank you!

Jun 10, 2021

Dealership Rating
Employee Rating

Great people and great customer service! Have been buying...

Great people and great customer service! Have been buying from Phil Pitts for over 20 years! You can’t go wrong buying from Phil at Vision!

Jun 09, 2021

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Employee Rating

Excellent customer service! Our Salesperson Phil Pitts...

Excellent customer service! Our Salesperson Phil Pitts was great with us.. this is our 3rd time buying a car from Phil and always takes the time to help us.

Jun 09, 2021

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Phil Pitts and the rest of his team were wonderful to...

Phil Pitts and the rest of his team were wonderful to deal with. Everything went as smooth as it could have. I will continue to do business there.

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Nick Sardisco

Nick Sardisco

Service Advisor
Recent Reviews

Jul 24, 2021

Dealership Rating
Employee Rating

Very friendly, knowledgeable, and professional staff....

Very friendly, knowledgeable, and professional staff. Very nice waiting area. Always take very good care of me and my car. Highly recommend them for all car needs.

Jul 23, 2021

Dealership Rating
Employee Rating

Best experience ever of buying a car. The salesman was...

Best experience ever of buying a car. The salesman was not pushy they were very informative about their product. Put me in a new vehicle that had more room for my growing family and even got a lower payment!! I Tell all my friends and family to give vision Buick GMC a shot shot.

Jul 22, 2021

Dealership Rating
Employee Rating

I’m very satisfied with the all around professional...

I’m very satisfied with the all around professional Treatment and service I recieve At Vision Buick That’s why I keep coming back Bob Zucco

Jul 21, 2021

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Employee Rating

I have purchased numerous vehicles from this dealer and...

I have purchased numerous vehicles from this dealer and find their customer service exceptional. That’s why I keep coming back. I highly recommend them!!!

Jul 16, 2021

Dealership Rating
Employee Rating

No problems with visit. Brought vehicle up to current...

No problems with visit. Brought vehicle up to current Warranty Standards ($$$$$)..Came in for State Inspection, but updating to the Extended Warranty Program.was explained and performed. Original visit was for State Inspection.

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Mike Cerone

Mike Cerone

Sales
Recent Reviews

Jul 14, 2021

Dealership Rating
Employee Rating

Had an absolute wonderful experience with Vision GMC in...

Had an absolute wonderful experience with Vision GMC in Rochester. They all were so helpful, kind and courteous. I bought the car of my dreams in the matter of a couple hours. No games, no run arounds. Just fabulous customer service all around! Thank you!!

Jul 12, 2021

Dealership Rating
Employee Rating

Awesome experience working with salesman Phil Pitts! Phil...

Awesome experience working with salesman Phil Pitts! Phil is courteous, honest, not pushy, professional and clearly explains what is/is not covered. This is the second vehicle I've purchased from Phil in the past 12 months. I highly recommend Phil Pitts @ Vision Buick/GMC. You can't go wrong working with Phil!

Jul 08, 2021

Dealership Rating
Employee Rating

Fast, easy very professional and knowledgeable. I walked...

Fast, easy very professional and knowledgeable. I walked in and left the same day with a new truck. Great experience would highly recommend to anyone

Jul 07, 2021

Dealership Rating
Employee Rating

Started out good. But is going down daily. Payoff of...

Started out good. But is going down daily. Payoff of trade in was submitted late and is accruing daily charges. Registration of my plates are now expired because DMV says they have not received the renewal/transfer paperwork. And have left to voicemails to the finance manager about these issues and haven't received a callback yet.

Jul 04, 2021

Dealership Rating
Employee Rating

Worked with Alex, all went smoothly and had my new lease...

Worked with Alex, all went smoothly and had my new lease with no issues,

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Dan Frank

Dan Frank

GM Mark of Excellence Sales Professional
Contact Me
Dealership Experience 11 years 11 months
Industry Experience 11 years 11 months
My goal at Vision Buick GMC is to address and meet the automotive needs of my current customers and future prospects. I have been with the organization for 12 years and thoroughly enjoy being part of an award-winning team, both from a sales and service standpoint. I am very proud to have earned the GM Mark of Excellence Award. I was born and raised in the Rochester area and plan on staying well in to the future. My hobbies include golfing, fishing, music appreciation and road trips. I have two grown daughters and four grandchildren. I welcome all friends and relatives to visit me for outstanding service before and after the sale.
Recent Reviews

Jul 21, 2021

Dealership Rating
Employee Rating

I have purchased numerous vehicles from this dealer and...

I have purchased numerous vehicles from this dealer and find their customer service exceptional. That’s why I keep coming back. I highly recommend them!!!

Jul 19, 2021

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Employee Rating

very happy with the service,even send people there for...

very happy with the service,even send people there for service for their cars I have bought two new cars at this dealership, And have used the service dept. for over 10 years

Jul 19, 2021

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Employee Rating

They worked very hard to get me in a car I would like at...

They worked very hard to get me in a car I would like at a price I would like. They also went the extra mile to help me and my famy.

Jul 08, 2021

Dealership Rating
Employee Rating

Fast, easy very professional and knowledgeable. I walked...

Fast, easy very professional and knowledgeable. I walked in and left the same day with a new truck. Great experience would highly recommend to anyone

Jun 27, 2021

Dealership Rating
Employee Rating

The first time I brought my car in for a computer update...

The first time I brought my car in for a computer update for the rear differential and paid for new mats to be installed,they didn't even bother to vacuum the carpets first. I was a little disappointed with the service. The second time I came for the six month service, which was free, I checked out and was told my car was outside and to just hit the lock button and head to the beep. Well,needless to say someone was also looking for their car and I was walking back and forth trying to find my car! Someone did see me and offered to help. I'm sorry but I shouldn't have to look for my car after service! There should be a designated area for people waiting for their cars and not go find it!

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Gary Opipari

Gary Opipari

Service Advisor
Recent Reviews

Jul 24, 2021

Dealership Rating
Employee Rating

Very friendly, knowledgeable, and professional staff....

Very friendly, knowledgeable, and professional staff. Very nice waiting area. Always take very good care of me and my car. Highly recommend them for all car needs.

Jul 22, 2021

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I’m very satisfied with the all around professional...

I’m very satisfied with the all around professional Treatment and service I recieve At Vision Buick That’s why I keep coming back Bob Zucco

Jul 19, 2021

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Brought in GMC for oil change, service found and repaired...

Brought in GMC for oil change, service found and repaired warranty item before warranty expired. Problem was unknown to me. This is great customer service and the most honest dealer I have dealt with to date. Will continue business with Vision.

Jun 29, 2021

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Been having very good service with the Service...

Been having very good service with the Service Department. They’re done very well taking care of my vehicle

Jun 28, 2021

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Service was fine. I had a loaner car to use so the...

Service was fine. I had a loaner car to use so the service department could take more time to fix my car.

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Carl Davies

Carl Davies

Sales & Leasing Consultant
Contact Me
Industry Experience 30 years 3 months
I reside in Fairport, NY along with my wife Lisa. I have been with General Motors since 1991 and enjoy what I do and the Automotive Industry. Some of my favorite =hobbies are golf, bowling and gardening. Feel free to reach out to me!
Recent Reviews

Jul 16, 2021

Dealership Rating
Employee Rating

No problems with visit. Brought vehicle up to current...

No problems with visit. Brought vehicle up to current Warranty Standards ($$$$$)..Came in for State Inspection, but updating to the Extended Warranty Program.was explained and performed. Original visit was for State Inspection.

Jul 14, 2021

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Great service and attentiveness. I came in a half hour...

Great service and attentiveness. I came in a half hour earlier than my scheduled appointment and Nick made sure that I was taken care of.

Jul 01, 2021

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Great experience start to finish. The staff was very...

Great experience start to finish. The staff was very helpful and understood the options and features I was looking for in a vehicle. great job

Jun 05, 2021

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Salesperson was not of much help for saying 29 years of...

Salesperson was not of much help for saying 29 years of experience didn't know anything about vehicle options dealership rushed me out the door

May 18, 2021

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This is my second lease through Vision GMC. The process...

This is my second lease through Vision GMC. The process was quick and efficient. My dealer found the car based on my specific requests. He made the buy out of my existing lease and closing the new one seamless. Definitely would recommend Carl Davies and Vision GMC/Buick. I also use and recommend their service department!

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Lou Nitti

Lou Nitti

Sales Manager
Dealership Experience 4 months
Industry Experience 9 years 10 months
Recent Reviews

Jul 21, 2021

Dealership Rating
Employee Rating

I have purchased numerous vehicles from this dealer and...

I have purchased numerous vehicles from this dealer and find their customer service exceptional. That’s why I keep coming back. I highly recommend them!!!

Jul 19, 2021

Dealership Rating
Employee Rating

The whole process from meeting the salesman Tony, to...

The whole process from meeting the salesman Tony, to being introduced to many of the staff, to finding the vehicle that I wanted, to figuring out finances, to finalizing the deal, to drive away from the dealership with the truck of my dreams, is all to surreal. Everyone was absolutely fantastic

Jul 14, 2021

Dealership Rating
Employee Rating

Had an absolute wonderful experience with Vision GMC in...

Had an absolute wonderful experience with Vision GMC in Rochester. They all were so helpful, kind and courteous. I bought the car of my dreams in the matter of a couple hours. No games, no run arounds. Just fabulous customer service all around! Thank you!!

Jul 04, 2021

Dealership Rating
Employee Rating

Worked with Alex, all went smoothly and had my new lease...

Worked with Alex, all went smoothly and had my new lease with no issues,

Jun 19, 2021

Dealership Rating
Employee Rating

Excellent experience in all respects including all...

Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all

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Tony Gilardi

Tony Gilardi

Sales & Leasing Consultant
Contact Me
Dealership Experience 1 years 6 months
Recent Reviews

Jul 19, 2021

Dealership Rating
Employee Rating

The whole process from meeting the salesman Tony, to...

The whole process from meeting the salesman Tony, to being introduced to many of the staff, to finding the vehicle that I wanted, to figuring out finances, to finalizing the deal, to drive away from the dealership with the truck of my dreams, is all to surreal. Everyone was absolutely fantastic

Jul 14, 2021

Dealership Rating
Employee Rating

Had an absolute wonderful experience with Vision GMC in...

Had an absolute wonderful experience with Vision GMC in Rochester. They all were so helpful, kind and courteous. I bought the car of my dreams in the matter of a couple hours. No games, no run arounds. Just fabulous customer service all around! Thank you!!

Jul 13, 2021

Dealership Rating
Employee Rating

Vision Buick GMC we’re very friendly, helpful, and...

Vision Buick GMC we’re very friendly, helpful, and interested in getting me what I wanted. I really love my car and am happy with the whole experience.

Jul 07, 2021

Dealership Rating
Employee Rating

Started out good. But is going down daily. Payoff of...

Started out good. But is going down daily. Payoff of trade in was submitted late and is accruing daily charges. Registration of my plates are now expired because DMV says they have not received the renewal/transfer paperwork. And have left to voicemails to the finance manager about these issues and haven't received a callback yet.

Apr 23, 2021

Dealership Rating
Employee Rating

First of all very friendly knowledgeable clean and I was...

First of all very friendly knowledgeable clean and I was not rushed mr. Gelardi helped us on our purchase of our truck and he was phenomenal I wish all the other sales places would be like this thank you

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Alex Cavallaro

Alex Cavallaro

Sales & Leasing Consultant
Contact Me
Dealership Experience 5 months
Industry Experience 10 years 4 months
Selling cars and creating memories for 10 years. Father of 2 teenage kids and enjoy fishing, Family, and live music Also BIG Yankee and Steelers fan
Recent Reviews

Jul 14, 2021

Dealership Rating
Employee Rating

Alex & Jeff made the process easy, much less stressful...

Alex & Jeff made the process easy, much less stressful than previously experienced elsewhere. Happy with my purchase and will definitely be back when it's time for the hubby to upgrade his GMC.

Jul 04, 2021

Dealership Rating
Employee Rating

Worked with Alex, all went smoothly and had my new lease...

Worked with Alex, all went smoothly and had my new lease with no issues,

Jun 19, 2021

Dealership Rating
Employee Rating

Excellent experience in all respects including all...

Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all

Jun 09, 2021

Dealership Rating
Employee Rating

My Salesman was very helpful, respectful and patient with...

My Salesman was very helpful, respectful and patient with me. He took the time to answer all of the questions I may have had and explained anything I didn't understand. Everyone that I came in contact with at the dealership was very friendly.

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Nancy Cedeno-Leonard

Nancy Cedeno-Leonard

Sales & Leasing Consultant
Contact Me
Dealership Experience 3 years 1 months
I have been in the car business for 20 years. I have owned a used car lot with a mechanical and body shop. I ran the shops, and when we closed I did finance at a small business. After that I decided to join the Vision and sell vehicles. I have a son and 2 daughters, and spending time with them as often as I can.
Recent Reviews

Apr 02, 2021

Dealership Rating
Employee Rating

It has the people that make your experience there a great...

It has the people that make your experience there a great one. The facility is has a great customer waiting area . The tv is terrific

Apr 01, 2021

Dealership Rating
Employee Rating

Nice people very helpful with the process of leasing my...

Nice people very helpful with the process of leasing my new truck i have leased four trucks int the last 15 years and never had any problems

Mar 30, 2021

Dealership Rating
Employee Rating

Nancy is so friendly! Tom Camp really worked to earn my...

Nancy is so friendly! Tom Camp really worked to earn my business! So happy with my new Truck! Looking forward to a long lasting relationship with Vision GMC.

Mar 30, 2021

Dealership Rating
Employee Rating

The staff was extremely friendly and knowledgeable. They...

The staff was extremely friendly and knowledgeable. They were also very willing to work with me to meet my needs in regard to pricing and features.

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Adam Jean

Adam Jean

Parts and Service Director
Recent Reviews

Jul 08, 2021

Dealership Rating
Employee Rating

What a pleasure being greeted and meeting Adam. Friendly,...

What a pleasure being greeted and meeting Adam. Friendly, courteous and prompt service advisor with a friendly smile. My vehicle was serviced in record time and returned to me with a surprise comp ! Very impressed and pleased. Thank you Adam. I shall return.

Jun 19, 2021

Dealership Rating
Employee Rating

Excellent experience in all respects including all...

Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all

Jun 15, 2021

Dealership Rating
Employee Rating

Adam is top notch just as one would expect at Vision !!...

Adam is top notch just as one would expect at Vision !! He was polite, friendly and very knowledgeable. Adam seems like he will do whatever is necessary to make the customer happy and I have to say I am one of those happy customers !!! I also have to mention Will was a great mechanic and very neat working on my 8,000 lb. baby !!!

Jun 03, 2021

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Employee Rating

I Will never step foot in a Vision dealership again. Took...

I Will never step foot in a Vision dealership again. Took my car for warranty service they kept it a month, damaged it, and never fix the issue.

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Michael Mandery

Michael Mandery

Assistant Parts Manager
Recent Reviews

Jun 19, 2021

Dealership Rating
Employee Rating

Excellent experience in all respects including all...

Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all

Jun 09, 2021

Dealership Rating
Employee Rating

I was due an oil change and had it done and was advised I...

I was due an oil change and had it done and was advised I was due a brake service and transmission fluid filtering. Unfortunately, in two weeks I was advised I was due the inspection. Had I waited, I could have done all at once. So in a couple of weeks, scheduled the inspection for 10:00. I came in and said I was here for the 10:00 inspection. He said do you want the brake job and transmission filtered. I said yes. They finished the job and I drove home. I noticed something strange on the decal. It didn't look right. On further inspection I saw it hadn't changed. I called and asked why the decal wasn't changed. They sort of indignantly said we didn't inspect it. I said, "That is why I brought it in". The fur kind of flew and I had to go back to the dealership and now get the car inspected. I wasn't charged for the inspection. I didn't appreciate two trips for the service.

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Judy Vanheusen

Judy Vanheusen

Controller
Recent Reviews

Jun 19, 2021

Dealership Rating
Employee Rating

Excellent experience in all respects including all...

Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all

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Jordan Poluch

Jordan Poluch

Service Manager
Dealership Experience 3 years
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Elvis Socol

Elvis Socol

Sales Consultant
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    Phil Pitts

    Phil Pitts

    GM Mark of Excellence Sales Professional

    24 Reviews
    Dmitriy Akselrod

    Dmitriy Akselrod

    GM Mark of Excellence Sales Professional

    47 Reviews
    Jeff Taber

    Jeff Taber

    Sales & Leasing Consultant

    25 Reviews
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    Tony Gilardi

    Sales & Leasing Consultant

    7 Reviews
    Dan Frank

    Dan Frank

    GM Mark of Excellence Sales Professional

    14 Reviews
    Carl Davies

    Carl Davies

    Sales & Leasing Consultant

    10 Reviews
    Alex Cavallaro

    Alex Cavallaro

    Sales & Leasing Consultant

    4 Reviews
    Nancy Cedeno-Leonard

    Nancy Cedeno-Leonard

    Sales & Leasing Consultant

    4 Reviews
    Elvis Socol

    Elvis Socol

    Sales Consultant

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Dmitriy Akselrod

Dmitriy Akselrod

GM Mark of Excellence Sales Professional

Certified
47 Reviews
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Jeff Taber

Jeff Taber

Sales & Leasing Consultant

Certified
25 Reviews
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Phil Pitts

Phil Pitts

GM Mark of Excellence Sales Professional

Certified
24 Reviews
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Dan Frank

Dan Frank

GM Mark of Excellence Sales Professional
14 Reviews
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Carl Davies

Carl Davies

Sales & Leasing Consultant
10 Reviews
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Tony Gilardi

Tony Gilardi

Sales & Leasing Consultant
7 Reviews
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Alex Cavallaro

Alex Cavallaro

Sales & Leasing Consultant
4 Reviews
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Nancy Cedeno-Leonard

Nancy Cedeno-Leonard

Sales & Leasing Consultant
4 Reviews
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Elvis Socol

Elvis Socol

Sales Consultant
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Dmitriy Akselrod

Dmitriy Akselrod

GM Mark of Excellence Sales Professional

47 Reviews
Certified
Recent Reviews

Jul 23, 2021

Dealership Rating
Employee Rating

Best experience ever of buying a car. The salesman was...

Best experience ever of buying a car. The salesman was not pushy they were very informative about their product. Put me in a new vehicle that had more room for my growing family and even got a lower payment!! I Tell all my friends and family to give vision Buick GMC a shot shot.

Jul 22, 2021

Dealership Rating
Employee Rating

Dmitriy was a pleasure to work with. The experience of...

Dmitriy was a pleasure to work with. The experience of test driving, deciding to purchase, and getting the scheduling was a breeze. I look forward to purchasing my next new vehicle with Vision

Jul 07, 2021

Dealership Rating
Employee Rating

Started out good. But is going down daily. Payoff of...

Started out good. But is going down daily. Payoff of trade in was submitted late and is accruing daily charges. Registration of my plates are now expired because DMV says they have not received the renewal/transfer paperwork. And have left to voicemails to the finance manager about these issues and haven't received a callback yet.

Jul 02, 2021

Dealership Rating
Employee Rating

Made the appointment and then spent time going there to...

Made the appointment and then spent time going there to be told that the recommendation is not to fix the problem because they would need to take off the front of the car. Also I have a recall that no one at Vision has called me on to fix yet !

Jun 19, 2021

Dealership Rating
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Excellent experience in all respects including all...

Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all

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Tom Camp

Tom Camp

Sales Manager
Dealership Experience 7 years 9 months
Industry Experience 28 years 1 months
FIRST STARTED IN THE AUTOMOTIVE INDUSTRY AS A LOT GUY IN THE LATE 80'S WHEN MY FATHER SOLD CARS FOR TOYOTA DEALERSHIP. ATTENDED COLLEGE AT FLCC TO GET MY ASSOCIATES IN MARKETING. TRANSFERRED TO SUNY FREDONIA TO FINISH MY BACHELORS DEGREE IN MARKETING AND BUSINESS ADMINISTRATION. SHORTLY AFTER COLLEGE I OBTAINED A SALES POSITION FOR SATURN OF ROCHESTER IN 1993. I THEN TOOK A FINANCE POSITION IN 1995 AT DORSCHEL AUTO GROUP FOR 10 YEARS AND THEN 9 YEARS WITH PIEHLER IN WEBSTER. STARTED WITH VISION AS SALES MANAGER IN 2013.
Recent Reviews

Jul 21, 2021

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I have purchased numerous vehicles from this dealer and...

I have purchased numerous vehicles from this dealer and find their customer service exceptional. That’s why I keep coming back. I highly recommend them!!!

Jul 19, 2021

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Employee Rating

They worked very hard to get me in a car I would like at...

They worked very hard to get me in a car I would like at a price I would like. They also went the extra mile to help me and my famy.

Jul 19, 2021

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Employee Rating

The whole process from meeting the salesman Tony, to...

The whole process from meeting the salesman Tony, to being introduced to many of the staff, to finding the vehicle that I wanted, to figuring out finances, to finalizing the deal, to drive away from the dealership with the truck of my dreams, is all to surreal. Everyone was absolutely fantastic

Jul 14, 2021

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Employee Rating

Had an absolute wonderful experience with Vision GMC in...

Had an absolute wonderful experience with Vision GMC in Rochester. They all were so helpful, kind and courteous. I bought the car of my dreams in the matter of a couple hours. No games, no run arounds. Just fabulous customer service all around! Thank you!!

Jul 14, 2021

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Great service and attentiveness. I came in a half hour...

Great service and attentiveness. I came in a half hour earlier than my scheduled appointment and Nick made sure that I was taken care of.

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Tim Pearce

Tim Pearce

General Manager
Dealership Experience 8 years 2 months
Industry Experience 27 years 2 months
I am a Fairport resident and have been in the automotive business for for just over 25 years. The entire team at this store is truly dedicated to our customers; which is why over half our business comes from repeat customers.
Recent Reviews

Jul 23, 2021

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Best experience ever of buying a car. The salesman was...

Best experience ever of buying a car. The salesman was not pushy they were very informative about their product. Put me in a new vehicle that had more room for my growing family and even got a lower payment!! I Tell all my friends and family to give vision Buick GMC a shot shot.

Jul 22, 2021

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Dmitriy was a pleasure to work with. The experience of...

Dmitriy was a pleasure to work with. The experience of test driving, deciding to purchase, and getting the scheduling was a breeze. I look forward to purchasing my next new vehicle with Vision

Jul 21, 2021

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I have purchased numerous vehicles from this dealer and...

I have purchased numerous vehicles from this dealer and find their customer service exceptional. That’s why I keep coming back. I highly recommend them!!!

Jun 19, 2021

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Excellent experience in all respects including all...

Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all

Jun 10, 2021

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Great people and great customer service! Have been buying...

Great people and great customer service! Have been buying from Phil Pitts for over 20 years! You can’t go wrong buying from Phil at Vision!

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Jeff Taber

Jeff Taber

Sales & Leasing Consultant

25 Reviews
Certified
Recent Reviews

Jul 19, 2021

Dealership Rating
Employee Rating

They worked very hard to get me in a car I would like at...

They worked very hard to get me in a car I would like at a price I would like. They also went the extra mile to help me and my famy.

Jul 14, 2021

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Great service and attentiveness. I came in a half hour...

Great service and attentiveness. I came in a half hour earlier than my scheduled appointment and Nick made sure that I was taken care of.

Jul 14, 2021

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Alex & Jeff made the process easy, much less stressful...

Alex & Jeff made the process easy, much less stressful than previously experienced elsewhere. Happy with my purchase and will definitely be back when it's time for the hubby to upgrade his GMC.

Jul 13, 2021

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Employee Rating

Vision Buick GMC we’re very friendly, helpful, and...

Vision Buick GMC we’re very friendly, helpful, and interested in getting me what I wanted. I really love my car and am happy with the whole experience.

Jul 08, 2021

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Fast, easy very professional and knowledgeable. I walked...

Fast, easy very professional and knowledgeable. I walked in and left the same day with a new truck. Great experience would highly recommend to anyone

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Phil Pitts

Phil Pitts

GM Mark of Excellence Sales Professional

24 Reviews
Certified
Recent Reviews

Jul 12, 2021

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Employee Rating

Awesome experience working with salesman Phil Pitts! Phil...

Awesome experience working with salesman Phil Pitts! Phil is courteous, honest, not pushy, professional and clearly explains what is/is not covered. This is the second vehicle I've purchased from Phil in the past 12 months. I highly recommend Phil Pitts @ Vision Buick/GMC. You can't go wrong working with Phil!

Jun 30, 2021

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Phil was so easy to work with. Friendly, and very on top...

Phil was so easy to work with. Friendly, and very on top of the entire transaction. Went in on a Saturday afternoon and picked up on Monday. Thank you!

Jun 10, 2021

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Great people and great customer service! Have been buying...

Great people and great customer service! Have been buying from Phil Pitts for over 20 years! You can’t go wrong buying from Phil at Vision!

Jun 09, 2021

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Excellent customer service! Our Salesperson Phil Pitts...

Excellent customer service! Our Salesperson Phil Pitts was great with us.. this is our 3rd time buying a car from Phil and always takes the time to help us.

Jun 09, 2021

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Phil Pitts and the rest of his team were wonderful to...

Phil Pitts and the rest of his team were wonderful to deal with. Everything went as smooth as it could have. I will continue to do business there.

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Nick Sardisco

Nick Sardisco

Service Advisor
Recent Reviews

Jul 24, 2021

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Employee Rating

Very friendly, knowledgeable, and professional staff....

Very friendly, knowledgeable, and professional staff. Very nice waiting area. Always take very good care of me and my car. Highly recommend them for all car needs.

Jul 23, 2021

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Employee Rating

Best experience ever of buying a car. The salesman was...

Best experience ever of buying a car. The salesman was not pushy they were very informative about their product. Put me in a new vehicle that had more room for my growing family and even got a lower payment!! I Tell all my friends and family to give vision Buick GMC a shot shot.

Jul 22, 2021

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I’m very satisfied with the all around professional...

I’m very satisfied with the all around professional Treatment and service I recieve At Vision Buick That’s why I keep coming back Bob Zucco

Jul 21, 2021

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Employee Rating

I have purchased numerous vehicles from this dealer and...

I have purchased numerous vehicles from this dealer and find their customer service exceptional. That’s why I keep coming back. I highly recommend them!!!

Jul 16, 2021

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Employee Rating

No problems with visit. Brought vehicle up to current...

No problems with visit. Brought vehicle up to current Warranty Standards ($$$$$)..Came in for State Inspection, but updating to the Extended Warranty Program.was explained and performed. Original visit was for State Inspection.

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Mike Cerone

Mike Cerone

Sales
Recent Reviews

Jul 14, 2021

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Employee Rating

Had an absolute wonderful experience with Vision GMC in...

Had an absolute wonderful experience with Vision GMC in Rochester. They all were so helpful, kind and courteous. I bought the car of my dreams in the matter of a couple hours. No games, no run arounds. Just fabulous customer service all around! Thank you!!

Jul 12, 2021

Dealership Rating
Employee Rating

Awesome experience working with salesman Phil Pitts! Phil...

Awesome experience working with salesman Phil Pitts! Phil is courteous, honest, not pushy, professional and clearly explains what is/is not covered. This is the second vehicle I've purchased from Phil in the past 12 months. I highly recommend Phil Pitts @ Vision Buick/GMC. You can't go wrong working with Phil!

Jul 08, 2021

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Fast, easy very professional and knowledgeable. I walked...

Fast, easy very professional and knowledgeable. I walked in and left the same day with a new truck. Great experience would highly recommend to anyone

Jul 07, 2021

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Employee Rating

Started out good. But is going down daily. Payoff of...

Started out good. But is going down daily. Payoff of trade in was submitted late and is accruing daily charges. Registration of my plates are now expired because DMV says they have not received the renewal/transfer paperwork. And have left to voicemails to the finance manager about these issues and haven't received a callback yet.

Jul 04, 2021

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Employee Rating

Worked with Alex, all went smoothly and had my new lease...

Worked with Alex, all went smoothly and had my new lease with no issues,

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Dan Frank

Dan Frank

GM Mark of Excellence Sales Professional
Contact Me
Dealership Experience 11 years 11 months
Industry Experience 11 years 11 months
My goal at Vision Buick GMC is to address and meet the automotive needs of my current customers and future prospects. I have been with the organization for 12 years and thoroughly enjoy being part of an award-winning team, both from a sales and service standpoint. I am very proud to have earned the GM Mark of Excellence Award. I was born and raised in the Rochester area and plan on staying well in to the future. My hobbies include golfing, fishing, music appreciation and road trips. I have two grown daughters and four grandchildren. I welcome all friends and relatives to visit me for outstanding service before and after the sale.
Recent Reviews

Jul 21, 2021

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Employee Rating

I have purchased numerous vehicles from this dealer and...

I have purchased numerous vehicles from this dealer and find their customer service exceptional. That’s why I keep coming back. I highly recommend them!!!

Jul 19, 2021

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Employee Rating

very happy with the service,even send people there for...

very happy with the service,even send people there for service for their cars I have bought two new cars at this dealership, And have used the service dept. for over 10 years

Jul 19, 2021

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Employee Rating

They worked very hard to get me in a car I would like at...

They worked very hard to get me in a car I would like at a price I would like. They also went the extra mile to help me and my famy.

Jul 08, 2021

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Employee Rating

Fast, easy very professional and knowledgeable. I walked...

Fast, easy very professional and knowledgeable. I walked in and left the same day with a new truck. Great experience would highly recommend to anyone

Jun 27, 2021

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Employee Rating

The first time I brought my car in for a computer update...

The first time I brought my car in for a computer update for the rear differential and paid for new mats to be installed,they didn't even bother to vacuum the carpets first. I was a little disappointed with the service. The second time I came for the six month service, which was free, I checked out and was told my car was outside and to just hit the lock button and head to the beep. Well,needless to say someone was also looking for their car and I was walking back and forth trying to find my car! Someone did see me and offered to help. I'm sorry but I shouldn't have to look for my car after service! There should be a designated area for people waiting for their cars and not go find it!

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Gary Opipari

Gary Opipari

Service Advisor
Recent Reviews

Jul 24, 2021

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Very friendly, knowledgeable, and professional staff....

Very friendly, knowledgeable, and professional staff. Very nice waiting area. Always take very good care of me and my car. Highly recommend them for all car needs.

Jul 22, 2021

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I’m very satisfied with the all around professional...

I’m very satisfied with the all around professional Treatment and service I recieve At Vision Buick That’s why I keep coming back Bob Zucco

Jul 19, 2021

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Brought in GMC for oil change, service found and repaired...

Brought in GMC for oil change, service found and repaired warranty item before warranty expired. Problem was unknown to me. This is great customer service and the most honest dealer I have dealt with to date. Will continue business with Vision.

Jun 29, 2021

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Been having very good service with the Service...

Been having very good service with the Service Department. They’re done very well taking care of my vehicle

Jun 28, 2021

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Employee Rating

Service was fine. I had a loaner car to use so the...

Service was fine. I had a loaner car to use so the service department could take more time to fix my car.

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Carl Davies

Carl Davies

Sales & Leasing Consultant
Contact Me
Industry Experience 30 years 3 months
I reside in Fairport, NY along with my wife Lisa. I have been with General Motors since 1991 and enjoy what I do and the Automotive Industry. Some of my favorite =hobbies are golf, bowling and gardening. Feel free to reach out to me!
Recent Reviews

Jul 16, 2021

Dealership Rating
Employee Rating

No problems with visit. Brought vehicle up to current...

No problems with visit. Brought vehicle up to current Warranty Standards ($$$$$)..Came in for State Inspection, but updating to the Extended Warranty Program.was explained and performed. Original visit was for State Inspection.

Jul 14, 2021

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Great service and attentiveness. I came in a half hour...

Great service and attentiveness. I came in a half hour earlier than my scheduled appointment and Nick made sure that I was taken care of.

Jul 01, 2021

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Employee Rating

Great experience start to finish. The staff was very...

Great experience start to finish. The staff was very helpful and understood the options and features I was looking for in a vehicle. great job

Jun 05, 2021

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Salesperson was not of much help for saying 29 years of...

Salesperson was not of much help for saying 29 years of experience didn't know anything about vehicle options dealership rushed me out the door

May 18, 2021

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This is my second lease through Vision GMC. The process...

This is my second lease through Vision GMC. The process was quick and efficient. My dealer found the car based on my specific requests. He made the buy out of my existing lease and closing the new one seamless. Definitely would recommend Carl Davies and Vision GMC/Buick. I also use and recommend their service department!

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Lou Nitti

Lou Nitti

Sales Manager
Dealership Experience 4 months
Industry Experience 9 years 10 months
Recent Reviews

Jul 21, 2021

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I have purchased numerous vehicles from this dealer and...

I have purchased numerous vehicles from this dealer and find their customer service exceptional. That’s why I keep coming back. I highly recommend them!!!

Jul 19, 2021

Dealership Rating
Employee Rating

The whole process from meeting the salesman Tony, to...

The whole process from meeting the salesman Tony, to being introduced to many of the staff, to finding the vehicle that I wanted, to figuring out finances, to finalizing the deal, to drive away from the dealership with the truck of my dreams, is all to surreal. Everyone was absolutely fantastic

Jul 14, 2021

Dealership Rating
Employee Rating

Had an absolute wonderful experience with Vision GMC in...

Had an absolute wonderful experience with Vision GMC in Rochester. They all were so helpful, kind and courteous. I bought the car of my dreams in the matter of a couple hours. No games, no run arounds. Just fabulous customer service all around! Thank you!!

Jul 04, 2021

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Worked with Alex, all went smoothly and had my new lease...

Worked with Alex, all went smoothly and had my new lease with no issues,

Jun 19, 2021

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Excellent experience in all respects including all...

Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all

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Tony Gilardi

Tony Gilardi

Sales & Leasing Consultant
Contact Me
Dealership Experience 1 years 6 months
Recent Reviews

Jul 19, 2021

Dealership Rating
Employee Rating

The whole process from meeting the salesman Tony, to...

The whole process from meeting the salesman Tony, to being introduced to many of the staff, to finding the vehicle that I wanted, to figuring out finances, to finalizing the deal, to drive away from the dealership with the truck of my dreams, is all to surreal. Everyone was absolutely fantastic

Jul 14, 2021

Dealership Rating
Employee Rating

Had an absolute wonderful experience with Vision GMC in...

Had an absolute wonderful experience with Vision GMC in Rochester. They all were so helpful, kind and courteous. I bought the car of my dreams in the matter of a couple hours. No games, no run arounds. Just fabulous customer service all around! Thank you!!

Jul 13, 2021

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Employee Rating

Vision Buick GMC we’re very friendly, helpful, and...

Vision Buick GMC we’re very friendly, helpful, and interested in getting me what I wanted. I really love my car and am happy with the whole experience.

Jul 07, 2021

Dealership Rating
Employee Rating

Started out good. But is going down daily. Payoff of...

Started out good. But is going down daily. Payoff of trade in was submitted late and is accruing daily charges. Registration of my plates are now expired because DMV says they have not received the renewal/transfer paperwork. And have left to voicemails to the finance manager about these issues and haven't received a callback yet.

Apr 23, 2021

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First of all very friendly knowledgeable clean and I was...

First of all very friendly knowledgeable clean and I was not rushed mr. Gelardi helped us on our purchase of our truck and he was phenomenal I wish all the other sales places would be like this thank you

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Alex Cavallaro

Alex Cavallaro

Sales & Leasing Consultant
Contact Me
Dealership Experience 5 months
Industry Experience 10 years 4 months
Selling cars and creating memories for 10 years. Father of 2 teenage kids and enjoy fishing, Family, and live music Also BIG Yankee and Steelers fan
Recent Reviews

Jul 14, 2021

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Alex & Jeff made the process easy, much less stressful...

Alex & Jeff made the process easy, much less stressful than previously experienced elsewhere. Happy with my purchase and will definitely be back when it's time for the hubby to upgrade his GMC.

Jul 04, 2021

Dealership Rating
Employee Rating

Worked with Alex, all went smoothly and had my new lease...

Worked with Alex, all went smoothly and had my new lease with no issues,

Jun 19, 2021

Dealership Rating
Employee Rating

Excellent experience in all respects including all...

Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all

Jun 09, 2021

Dealership Rating
Employee Rating

My Salesman was very helpful, respectful and patient with...

My Salesman was very helpful, respectful and patient with me. He took the time to answer all of the questions I may have had and explained anything I didn't understand. Everyone that I came in contact with at the dealership was very friendly.

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Nancy Cedeno-Leonard

Nancy Cedeno-Leonard

Sales & Leasing Consultant
Contact Me
Dealership Experience 3 years 1 months
I have been in the car business for 20 years. I have owned a used car lot with a mechanical and body shop. I ran the shops, and when we closed I did finance at a small business. After that I decided to join the Vision and sell vehicles. I have a son and 2 daughters, and spending time with them as often as I can.
Recent Reviews

Apr 02, 2021

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It has the people that make your experience there a great...

It has the people that make your experience there a great one. The facility is has a great customer waiting area . The tv is terrific

Apr 01, 2021

Dealership Rating
Employee Rating

Nice people very helpful with the process of leasing my...

Nice people very helpful with the process of leasing my new truck i have leased four trucks int the last 15 years and never had any problems

Mar 30, 2021

Dealership Rating
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Nancy is so friendly! Tom Camp really worked to earn my...

Nancy is so friendly! Tom Camp really worked to earn my business! So happy with my new Truck! Looking forward to a long lasting relationship with Vision GMC.

Mar 30, 2021

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The staff was extremely friendly and knowledgeable. They...

The staff was extremely friendly and knowledgeable. They were also very willing to work with me to meet my needs in regard to pricing and features.

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Adam Jean

Adam Jean

Parts and Service Director
Recent Reviews

Jul 08, 2021

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Employee Rating

What a pleasure being greeted and meeting Adam. Friendly,...

What a pleasure being greeted and meeting Adam. Friendly, courteous and prompt service advisor with a friendly smile. My vehicle was serviced in record time and returned to me with a surprise comp ! Very impressed and pleased. Thank you Adam. I shall return.

Jun 19, 2021

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Excellent experience in all respects including all...

Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all

Jun 15, 2021

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Employee Rating

Adam is top notch just as one would expect at Vision !!...

Adam is top notch just as one would expect at Vision !! He was polite, friendly and very knowledgeable. Adam seems like he will do whatever is necessary to make the customer happy and I have to say I am one of those happy customers !!! I also have to mention Will was a great mechanic and very neat working on my 8,000 lb. baby !!!

Jun 03, 2021

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I Will never step foot in a Vision dealership again. Took...

I Will never step foot in a Vision dealership again. Took my car for warranty service they kept it a month, damaged it, and never fix the issue.

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Michael Mandery

Michael Mandery

Assistant Parts Manager
Recent Reviews

Jun 19, 2021

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Excellent experience in all respects including all...

Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all

Jun 09, 2021

Dealership Rating
Employee Rating

I was due an oil change and had it done and was advised I...

I was due an oil change and had it done and was advised I was due a brake service and transmission fluid filtering. Unfortunately, in two weeks I was advised I was due the inspection. Had I waited, I could have done all at once. So in a couple of weeks, scheduled the inspection for 10:00. I came in and said I was here for the 10:00 inspection. He said do you want the brake job and transmission filtered. I said yes. They finished the job and I drove home. I noticed something strange on the decal. It didn't look right. On further inspection I saw it hadn't changed. I called and asked why the decal wasn't changed. They sort of indignantly said we didn't inspect it. I said, "That is why I brought it in". The fur kind of flew and I had to go back to the dealership and now get the car inspected. I wasn't charged for the inspection. I didn't appreciate two trips for the service.

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Judy Vanheusen

Judy Vanheusen

Controller
Recent Reviews

Jun 19, 2021

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Employee Rating

Excellent experience in all respects including all...

Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all

View More Reviews on DealerRater
Jordan Poluch

Jordan Poluch

Service Manager
Dealership Experience 3 years
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Elvis Socol

Elvis Socol

Sales Consultant
View More Reviews on DealerRater

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    Phil Pitts

    Phil Pitts

    GM Mark of Excellence Sales Professional

    24 Reviews
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    Dmitriy Akselrod

    GM Mark of Excellence Sales Professional

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    Jeff Taber

    Sales & Leasing Consultant

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    Tony Gilardi

    Sales & Leasing Consultant

    7 Reviews
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    Dan Frank

    GM Mark of Excellence Sales Professional

    14 Reviews
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    Carl Davies

    Sales & Leasing Consultant

    10 Reviews
    Alex Cavallaro

    Alex Cavallaro

    Sales & Leasing Consultant

    4 Reviews
    Nancy Cedeno-Leonard

    Nancy Cedeno-Leonard

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    4 Reviews
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    Elvis Socol

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Nick Sardisco

Nick Sardisco

Service Advisor
19 Reviews
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Gary Opipari

Gary Opipari

Service Advisor
12 Reviews
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Dmitriy Akselrod

Dmitriy Akselrod

GM Mark of Excellence Sales Professional

47 Reviews
Certified
Recent Reviews

Jul 23, 2021

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Best experience ever of buying a car. The salesman was...

Best experience ever of buying a car. The salesman was not pushy they were very informative about their product. Put me in a new vehicle that had more room for my growing family and even got a lower payment!! I Tell all my friends and family to give vision Buick GMC a shot shot.

Jul 22, 2021

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Dmitriy was a pleasure to work with. The experience of...

Dmitriy was a pleasure to work with. The experience of test driving, deciding to purchase, and getting the scheduling was a breeze. I look forward to purchasing my next new vehicle with Vision

Jul 07, 2021

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Employee Rating

Started out good. But is going down daily. Payoff of...

Started out good. But is going down daily. Payoff of trade in was submitted late and is accruing daily charges. Registration of my plates are now expired because DMV says they have not received the renewal/transfer paperwork. And have left to voicemails to the finance manager about these issues and haven't received a callback yet.

Jul 02, 2021

Dealership Rating
Employee Rating

Made the appointment and then spent time going there to...

Made the appointment and then spent time going there to be told that the recommendation is not to fix the problem because they would need to take off the front of the car. Also I have a recall that no one at Vision has called me on to fix yet !

Jun 19, 2021

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Excellent experience in all respects including all...

Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all

View More Reviews on DealerRater
Tom Camp

Tom Camp

Sales Manager
Dealership Experience 7 years 9 months
Industry Experience 28 years 1 months
FIRST STARTED IN THE AUTOMOTIVE INDUSTRY AS A LOT GUY IN THE LATE 80'S WHEN MY FATHER SOLD CARS FOR TOYOTA DEALERSHIP. ATTENDED COLLEGE AT FLCC TO GET MY ASSOCIATES IN MARKETING. TRANSFERRED TO SUNY FREDONIA TO FINISH MY BACHELORS DEGREE IN MARKETING AND BUSINESS ADMINISTRATION. SHORTLY AFTER COLLEGE I OBTAINED A SALES POSITION FOR SATURN OF ROCHESTER IN 1993. I THEN TOOK A FINANCE POSITION IN 1995 AT DORSCHEL AUTO GROUP FOR 10 YEARS AND THEN 9 YEARS WITH PIEHLER IN WEBSTER. STARTED WITH VISION AS SALES MANAGER IN 2013.
Recent Reviews

Jul 21, 2021

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I have purchased numerous vehicles from this dealer and...

I have purchased numerous vehicles from this dealer and find their customer service exceptional. That’s why I keep coming back. I highly recommend them!!!

Jul 19, 2021

Dealership Rating
Employee Rating

They worked very hard to get me in a car I would like at...

They worked very hard to get me in a car I would like at a price I would like. They also went the extra mile to help me and my famy.

Jul 19, 2021

Dealership Rating
Employee Rating

The whole process from meeting the salesman Tony, to...

The whole process from meeting the salesman Tony, to being introduced to many of the staff, to finding the vehicle that I wanted, to figuring out finances, to finalizing the deal, to drive away from the dealership with the truck of my dreams, is all to surreal. Everyone was absolutely fantastic

Jul 14, 2021

Dealership Rating
Employee Rating

Had an absolute wonderful experience with Vision GMC in...

Had an absolute wonderful experience with Vision GMC in Rochester. They all were so helpful, kind and courteous. I bought the car of my dreams in the matter of a couple hours. No games, no run arounds. Just fabulous customer service all around! Thank you!!

Jul 14, 2021

Dealership Rating
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Great service and attentiveness. I came in a half hour...

Great service and attentiveness. I came in a half hour earlier than my scheduled appointment and Nick made sure that I was taken care of.

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Tim Pearce

Tim Pearce

General Manager
Dealership Experience 8 years 2 months
Industry Experience 27 years 2 months
I am a Fairport resident and have been in the automotive business for for just over 25 years. The entire team at this store is truly dedicated to our customers; which is why over half our business comes from repeat customers.
Recent Reviews

Jul 23, 2021

Dealership Rating
Employee Rating

Best experience ever of buying a car. The salesman was...

Best experience ever of buying a car. The salesman was not pushy they were very informative about their product. Put me in a new vehicle that had more room for my growing family and even got a lower payment!! I Tell all my friends and family to give vision Buick GMC a shot shot.

Jul 22, 2021

Dealership Rating
Employee Rating

Dmitriy was a pleasure to work with. The experience of...

Dmitriy was a pleasure to work with. The experience of test driving, deciding to purchase, and getting the scheduling was a breeze. I look forward to purchasing my next new vehicle with Vision

Jul 21, 2021

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I have purchased numerous vehicles from this dealer and...

I have purchased numerous vehicles from this dealer and find their customer service exceptional. That’s why I keep coming back. I highly recommend them!!!

Jun 19, 2021

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Excellent experience in all respects including all...

Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all

Jun 10, 2021

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Great people and great customer service! Have been buying...

Great people and great customer service! Have been buying from Phil Pitts for over 20 years! You can’t go wrong buying from Phil at Vision!

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Jeff Taber

Jeff Taber

Sales & Leasing Consultant

25 Reviews
Certified
Recent Reviews

Jul 19, 2021

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They worked very hard to get me in a car I would like at...

They worked very hard to get me in a car I would like at a price I would like. They also went the extra mile to help me and my famy.

Jul 14, 2021

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Great service and attentiveness. I came in a half hour...

Great service and attentiveness. I came in a half hour earlier than my scheduled appointment and Nick made sure that I was taken care of.

Jul 14, 2021

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Alex & Jeff made the process easy, much less stressful...

Alex & Jeff made the process easy, much less stressful than previously experienced elsewhere. Happy with my purchase and will definitely be back when it's time for the hubby to upgrade his GMC.

Jul 13, 2021

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Vision Buick GMC we’re very friendly, helpful, and...

Vision Buick GMC we’re very friendly, helpful, and interested in getting me what I wanted. I really love my car and am happy with the whole experience.

Jul 08, 2021

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Fast, easy very professional and knowledgeable. I walked...

Fast, easy very professional and knowledgeable. I walked in and left the same day with a new truck. Great experience would highly recommend to anyone

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Phil Pitts

Phil Pitts

GM Mark of Excellence Sales Professional

24 Reviews
Certified
Recent Reviews

Jul 12, 2021

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Awesome experience working with salesman Phil Pitts! Phil...

Awesome experience working with salesman Phil Pitts! Phil is courteous, honest, not pushy, professional and clearly explains what is/is not covered. This is the second vehicle I've purchased from Phil in the past 12 months. I highly recommend Phil Pitts @ Vision Buick/GMC. You can't go wrong working with Phil!

Jun 30, 2021

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Phil was so easy to work with. Friendly, and very on top...

Phil was so easy to work with. Friendly, and very on top of the entire transaction. Went in on a Saturday afternoon and picked up on Monday. Thank you!

Jun 10, 2021

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Great people and great customer service! Have been buying...

Great people and great customer service! Have been buying from Phil Pitts for over 20 years! You can’t go wrong buying from Phil at Vision!

Jun 09, 2021

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Excellent customer service! Our Salesperson Phil Pitts...

Excellent customer service! Our Salesperson Phil Pitts was great with us.. this is our 3rd time buying a car from Phil and always takes the time to help us.

Jun 09, 2021

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Phil Pitts and the rest of his team were wonderful to...

Phil Pitts and the rest of his team were wonderful to deal with. Everything went as smooth as it could have. I will continue to do business there.

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Nick Sardisco

Nick Sardisco

Service Advisor
Recent Reviews

Jul 24, 2021

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Very friendly, knowledgeable, and professional staff....

Very friendly, knowledgeable, and professional staff. Very nice waiting area. Always take very good care of me and my car. Highly recommend them for all car needs.

Jul 23, 2021

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