Welcome to Vision Buick GMC

Good staff, nice facility easy access. Good location. Quick service too

Fast, courteous, and knowledgable.

This was truly an amazing experience. Jeremy the salesman was extremely knowledgeable, friendly, accommodating, and helpful. I drove away in my new vehicle the same day, 10/10 recommended this dealership and Jeremy in particular!

The whole process was handled professionally and courteous by the entire staff (Sales Associate, Sales Manager and F&I).

Fantastic and speedy

I wrote to the dealership and was connected with Nancy. Nancy was a pleasure to work with and was able to coordinate the end of my current lease and fit me with the truck I had been searching for for months. I highly recommend her as your next salesperson and I will definitely be returning to her going forward.

Quick in & out on a last minute appointment due to the battery in my 2017 Buick LaCrosse was no longer proving a charge.

I couldn't be more pleased with my experience at Vision. The sales team was able to ask the right questions to help select the vehicle I wanted. They presented me with various vehicles that further helped my selection. To my delight, they had the very vehicle in stock! Logistics to complete the purchase occurred faster than I needed. I drove my new GMC pickup off the lot the following morning! Thanks Vision, you're the best!

I have to pause today to give a HUGE shout out and thank you ESPECIALLY to Jeremy A. Garnish and sales manager Massimo Castelli. I was expecting pushy high pressure sales tactics, similar to what we've experienced with past dealerships. What I got was a refreshing, honest to goodness authentic and trustworthy experience. From the time stepped onto the lot until we drove our newest addition home, Jeremy gave us the white glove treatment. He answered all questions and made sure we were confident in our decision. He's professional, patient, and friendly, and has gone above and beyond even after our purchase. I can't say enough great things about our experience, but I CAN say if you are shopping for a new car, save yourself time and go straight to their dealership. *this* is the place, and JEREMY is your guy!

Made appointment to have recalled airbag replaced. When I went to dealership at the appointed time I was told it was not available. I spoke to service manager, Allen, and explained to him we were going on a long trip in 2 days with this vehicle, and would not be back for over a month, Allen went out of his way to expedite the replacement, getting the part from another dealership 80 miles away and had it installed the same day as my scheduled appointment. If feel Allen is a credit to your organization for his outstanding service. We are now enjoying our vacation with peace of mind regarding the safety of our GMC Yukon XL!

Our thanks to the service team at Vision GMC at the Panorama Trail location in Penfield, NY (Peter-Adam-George). Not only can they find and fix occasional repairs needed on our GMC, but they are all VERY patient by answering the numerous questions we had along the way. Being a customer is a tough job, since we sometimes forget the importance of remembering all the details of a needed repair that may help them solve it. As President of Rochester’s Association for Supply Chain Management, we teach the importance of customer service in our APICS CPIM and APICS CSCP courses. Vision GMC understands the importance of customer service very well.

Nice cars and 🚛truck here

Alex was great and made the buying process very easy!

Only place I'll bring my vehicle they do everything from basic oil changes and tire rotation up to a full engine rebuild. Only place I trust with my car

Louie and Alex got me in quick for my appointment and handled my turn-in & lease deal perfectly. I didn’t feel pressured or rushed to decide on anything whatsoever. I recommend them to anybody looking for a new car!

Always polite and informative. Fast reliable work.

I purchased a 2022 GMC Terrain and couldn’t be happier. I worked with Nancy Cedeno and she went above and beyond. If your in the market for a new vehicle you definitely need to go see her. She was able to get me top dollar for my trade in and a low monthly payment.

Great service and communication by the service staff.

Service was done on time and done well. I forgot to provide them the GM service discount coupons at the time the service order was written, but they honored everything and the total price was fair. My only comment they might consider is to look at reducing their standard labor charge for installing the cabin filter. I usually do it myself and it only takes a few minutes to pop out the glove compartment to install it, but the standard labor charge to install it at the dealer is something like 30 minutes of labor. Not a big deal, overall I remain satisfied.

I dread the car buying process. Alex from VISION GMC was informational, fast and to the point. Tom in financing was excellent as well! Thanks for the easy process!

Courteous did job well

Adam one of service representative is good and rest of them are too.

I needed to bring in my 2021 Yukon for a service issue just before Christmas; the timing couldn't be worse. Adam Jean was fantastic. After I described the issue I was having with the vehicle, he knew the likely cause and told me they'd jump right on it. Even though there were delays in getting the parts because of supply chain issues, the team was able to complete the repair faster than expected. What was most impressive was the customer service by Adam at the end. We had a couple of health issues going on wit our family and Adam personally dropped off our Yukon at the house! He didn't need to do that, but it was certainly appreciated. We've purchased 3 vehicles from Vision GMC over the years and it's continued experiences like these that earn my return business. Keep up the great work, and thanks again!!

I purchased new tires and installation. Price was good and timely installation

Amazing. Super easy and convenient. Dimitri was a great guy and would recommend him to anybody! He knew the product incredibly well